Q: A Few Follow-up Questions
Hi Stanley, I am following up with a few more questions and not using the comments thread for visibility sake.
First, off, I appreciate the timeliness of the responses and the professionalism. I am proud to see my African brother showing what we are capable of! My follow-up questions below:
1. If I make a search and filter to prospects without websites and use the "Select All" function, do I still need to save them one after the other? Is there no way to bulk save the selected prospects to my existing project?
2. A typical search gives me 60 results. So if I am looking for dentists in Lagos, I will get 60 results but I know that there are more than 60 dental clinics in Lagos. How do I keep searching dentists in Lagos beyond the 60 that are returned?
3. How do I top up for SMS and email verification credits?
Stanley_SmatLeads
Aug 7, 2026A: Hi,
Thank you so much for your kind words—they truly mean a lot. I really appreciate your encouragement, and I'm proud to be building a product that serves businesses around the world. Thank you for your support!
To answer your questions:
1. Bulk saving leads
You don't need to save each lead individually. Once you've selected the prospects using the Select All option, simply click the Save button, choose the project you'd like to save them to, and confirm. All the selected leads will be saved to that project in one go.
2. Getting more than 60 results
You're correct that there are far more than 60 dental clinics in Lagos. At the moment, each search returns up to 60 results, and we're actively working on increasing that limit in a future update so you can access even more leads from a single search.
3. SMS and Email Verification credits
If you'd like to purchase additional SMS or email verification credits, simply reach out to our support team at [email protected], and we'll be happy to assist you with topping up your account.
4. Why is my billing account registration date set to November 2025?
That appears to be a timestamp issue on our end. Thank you for pointing it out. We'll investigate it and correct the registration date so it accurately reflects your account.
5. How do I see my credit balance as I consume credits per search?
We're currently rebuilding the billing and credit management page to make it much more transparent and user-friendly. Once it's released, you'll be able to easily track your credit usage and remaining balance directly from your dashboard.
6. Why are my Tasks and Appointments credits set to 0?
The Tasks and Appointments Booking modules are part of our product roadmap and are not yet available. We've already mapped them into the platform so they're ready to be activated as soon as development is complete. Once these features are released, the corresponding credit system will become active as well.
Thank you again for your thoughtful questions and for taking the time to explore SmatLeads in depth. We love engaging with customers like you because your feedback helps us build a better product for everyone. If you have any other questions or suggestions, don't hesitate to reach out—we're always here to help.
Verified purchaser
3 More Questions:
1. Why is my billing account registration date set in November 2025?
2. How do I see my credit balance as I consume credits per search?
3. Why are my tasks and appointments credit set to 0?
Verified purchaser
Thanks very much for your responses once again. I will keep exploring the platform and will reach out to you if need be