A: Hi KangManul,

Great question — yes, in many cases you can reach the decision maker directly.

With the GBP (Google Business Profile) lead search in SmatLeads, we primarily scrape local businesses, and the majority of these businesses are owner-operated. This means the contact details listed (email, phone number etc.) are often managed directly by the business owner or founder, who is typically the decision maker.

For small and medium local businesses such as agencies, clinics, restaurants, contractors, and service providers, the owner is usually the C-level decision maker, so when you reach out, there’s a high chance your message goes straight to the person who can actually approve services.

Additionally, SmatLeads helps improve your chances of reaching the right person by:

1. Providing verified email addresses

2. Extracting business contact details from multiple sources

3. Enabling personalized outreach so your message stands out

Many of our users successfully close deals with local businesses specifically because they’re contacting owners directly rather than going through layers of gatekeepers.

Let me know if you have any other questions — happy to help!

Best regards,
The SmatLeads Team