SMS-iT CRM

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joeligjoeligPLUS
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Member since: Oct 2011Deals bought: 145
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Edited Nov 2, 2024

Nope

They keep adding features that they didn't promise but can monetize outside of this deal. While something as simple as integration with Shopify (which they promised) is still not active after 2 years. I would get a refund if I could. I bought it for Woo and Shopify integration, nope won't spend a dime anymore with this team.

Ps. Saw the response and it is FALSE, I supported from day one and the Shopify integration was promised by March 2024, now it is 2025. The integration of Shopify is even still on the deal page. This should show that the team cannot keep their word, I have the highest tier, buy at your own peril.

Founder Team
Henry_SMSiT

Henry_SMSiT

Edited Nov 3, 2024

Thank you for sharing your concerns. Let me clarify some important points:

1. Timeline Correction:
❗ Important Note:
- SMS-iT CRM was officially released as BETA in September 2023
- Those who purchased our Decentralized and Cloud Versions in 2022 were upgraded to Starter Plan for free

2. Shopify Integration:
✅ Coming Soon:
- Native Shopify integration in development
- Expected release: End of February 2025
- Full feature integration planned

3. Current Integration Options:
You can connect to Shopify now through:
- Our API: https://smsit.stoplight.io
- Third-party integrators like Pabbly

4. Feature Development:
- Most new features are part of our Starter Plan
- LTD features are aligned with our Basic Plan
- Early supporters (2022) were upgraded to Starter Plan

We understand your expectations for e-commerce integrations and are actively working to deliver them. While we complete the native Shopify integration, we encourage you to explore our current API solution or third-party integrators.

Need help setting up these integrations? Our support team is ready to assist! 🚀

PS: Thank you for your feedback and for being an early supporter. Let me address this directly:

You're right - we initially targeted March 2024 for the Shopify integration. We apologize for the extended timeline to February 2025. This delay stems from our focus on building a robust, fully-featured integration rather than a basic connection.

In the meantime, you can connect to Shopify via:
- Our API: https://smsit.stoplight.io
- Third-party integrators like Pabbly

We understand your frustration. As a Tier 5 holder, you have access to our most comprehensive LTD features. While we're actively developing the native Shopify integration, we encourage you to utilize our current integration options.

Your feedback helps us improve. We're committed to delivering the quality integration you deserve, even if it takes longer than initially planned.

Need help setting up temporary Shopify integration? Our support team is ready to assist! 🚀

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