I purchased the Tier 5 license ($629) in May 2025 and activated immediately, but to this day no plan is applied to my account — the dashboard only shows a "Create Your Plan" purchase page. I sent support three different screenshots at their request; all were rejected as the wrong screen. They then asked me to click a "Selected Plan" item that doesn't appear to exist on an account with no plan, and stopped replying entirely on August 23 (two follow-ups unanswered; AppSumo ticket #1297644).

The feature set looks genuinely strong, and I'd be glad to update this review once my license is actually applied. But as it stands, I've paid $629 for an account that shows no plan at all, and the vendor has been silent for over a week.