Snackeet - Plus Exclusive Questions

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Q: Are you coming back?

I just became aware of your platform and HATE that I missed this deal - I definitely planned on doing a high tier buy. That being said, are you coming back by chance?

May64516PLUSApr 15, 2025
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Q: can wE get video responses from visitors ?

your website shows "collect " function

no examples but implies collecting video responses

so how long can the responses be ?

can we set a max duration for the responses ?

thanks

bhagsyPLUSApr 14, 2025
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Q: Bonjour, Peut-on intégrer snackeet à Woocommerce ?

THEREALMSPLUSApr 14, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 14, 2025

A: Oui, Snackeet peut être intégré à WooCommerce.

L’intégration se fait via un script à insérer sur votre site, ce qui rend Snackeet compatible avec tous les sites et CMS, y compris WooCommerce. Cela vous permet d’afficher vos stories directement sur votre boutique en ligne, sous forme de widget, bannière ou story embarquée.

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Q: Hope the launch goes well again for this truly awesome versatile product. Some questions-

1) The floating widget is great, but can you consider bumping up the inner character limit to at least 35? Would allow me to convey some key info so more people will click on the widget.

2) Would be great if a team member can be given access to only certain stories within a workspace. This way they don't have the ability to delete/modify other stories in that workspace, which may be created for other clients. So much easier to organize multiple stories in the same workspace, with it's folder and other filters.

3) There's a lot of improvements the team makes that I don't notice. Please consider a changelog so we see new features as they're implemented.

4) It used to be we could animate the entire page within a story. It kept users engaged when going from page to page. Hope that can be brought back.

cloudmindPLUSApr 11, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 14, 2025

A: Thank you so much for the kind words. Here's a quick response to each of your points:

Floating Widget Character Limit:
At the moment, we've decided not to increase the character limit for technical and UX reasons. We want to keep the widget clean, lightweight, and non-intrusive for users.

Team Member Access to Specific Stories:
That's a great suggestion! We've added it as a feature request. If it comes up frequently, it’s definitely something we’ll consider implementing in the future.

Changelog Visibility:
Noted! We understand how helpful a changelog would be and will explore the best way to make ongoing updates more visible to users.

Full Page Animation:
The team made a conscious decision not to bring back full page animation, mainly for performance and usability reasons. We’re focused on ensuring a smooth and fast experience across all devices.

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Q: Select part of sentence

Hi, I need to create a quiz where the user has to select the incorrect part of a sentence, including punctuation. Is that possible?

LindaRandoPLUSApr 13, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 14, 2025

A: At the moment, this feature isn’t supported — users can’t click directly on parts of a sentence to select them. You can, however, create buttons or multiple-choice options for users to choose from predefined answers.

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Q: "Login to connect with Shopify" isnt working. Please take a look at it.

It shows these two error messages when I try to login:

Invalid credentials
Your credentials are invalid.

Switch to Login Page to perform integration with Shopify in another way

davide900PLUSApr 12, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 13, 2025

A: It looks like some context is missing, so we’re unable to identify exactly what’s causing the issue. It could be due to several factors.

The best way to resolve this is to contact our support team directly, either via the live chat on our website or by email at hello@snackeet.com. That way, we can better understand your setup and assist you more effectively.

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Q: Konnectzit Integration?

Back in 2022, a couple of people asked about Konnectzit integration. In one instance it was mentioned that Konnectzit could be used with webhooks. In both instances it was mentioned that it would be looked into.

Konnectzit was on offer here on AppSumo, and a good number of us purchased it. I'd like to be able to use Konnectzit with your tool without having to use webhooks.

As of April 2025, have you all integrated Konnectzit into your platform, so that we can use it just as we are able to use Zapier?

I'm totaally fine with a yes or no answer. No need to explain one way or the other. I do understand that your time is valuable, and thank you for offering your product here on AppSumo.

faydra_deonPLUSApr 11, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 11, 2025

A: Thanks for your message and kind words!

As of now, Konnectzit is not natively integrated. However, you should be able to connect it via webhooks.

That said, for a full native integration, the Konnectzit team would need to build it on their side using our webhook capabilities. We recommend submitting a request directly to them if you'd like to see this happen.

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Q: Nice to see you here again. I have a few questions before update at higher tier

Apart from the Shopify app, what updates and improvements have you made since the last campaign here? Maybe I haven't been paying attention but I haven't noticed any changes.

Why haven't you been active in the Facebook group since last year? I had the impression that development had stopped

What improvements are you planning for this year?

Are you planning to use an AI tool to generate stories?

Chris_34Apr 10, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 11, 2025

A: Thanks for your message — great to see your continued interest!

If it feels like nothing has changed since last year, chances are you haven’t explored Snackeet before or maybe your use case hasn’t required the latest updates. But in reality, we've made major improvements across the board to meet our clients needs including:

- UI/UX redesigns for a smoother editing experience
- Core feature enhancements
- New features and integrations
- Security upgrades
- Enhanced analytics
- And of course, the Shopify integration

As for the Facebook group, it’s true we haven’t been very active there. That’s intentional — our focus has been on product development and supporting users where most of our key clients are (via direct support, not Facebook).

Looking ahead, we definitely plan to integrate AI to help automate and simplify the story creation process.

And finally, if Snackeet doesn’t meet your needs right now, there’s no pressure to upgrade. LTD plans are intentionally limited, as they’re not designed to be our primary business model and not profitable. But if you’re using Snackeet actively and want access to premium features, stronger support, and full scalability, we’d absolutely recommend considering our regular plans.

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Q: What have you added/improved upon with this tool since your last appearance?

Happy to see you back. And don't worry...though i stacked last time, i didn't disappear😉. I'm building 2 strong use cases for this tool and will deploy soon. Two questions:
1. What have you added/improved upon with this tool since your last appearance?
2. I stacked multiple codes the last time. Can i upgrade something by further stacking with this deal?

0e95199a5b6a48688ccc80b8a7470848PLUSApr 10, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 11, 2025

A: Thanks for your message — great to see your continued interest!

If it feels like nothing has changed since last year, chances are you haven’t explored Snackeet before or maybe your use case hasn’t required the latest updates. But in reality, we've made major improvements across the board to meet our clients needs including:

- UI/UX redesigns for a smoother editing experience
- Core feature enhancements
- New features and integrations
- Security upgrades
- Enhanced analytics
- And of course, the Shopify integration

Concerning upgrade, it depends on the tier you previously purchased. This current deal offers 4 tiers, so if you haven’t already reached Tier 4, you can upgrade by stacking more codes to reach a higher tier.

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Q: Shopify app clarification

I wanted to confirm the Shopify app situation as many deals in the past have run into issues granting Appsumo/LTD users access to the Shopify app.

You replied to another comment initially said yes the shopify app is included... however... you then followed up with the comment that we'll "be able to manually connect your Shopify store".

So which is answer is true? Will we be able to connect using the native Shopify app or will we have to use a manual connection process? The problem I have is that often certain features don't work as well if you are not able to use the native Shopify app connection (or some features will be missing all together).

14d4ba28f26e4c929b299ca7a7d4d72fPLUSApr 10, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 11, 2025

A: If you purchase the AppSumo LTD deal, you won’t be able to install the native Shopify app directly from the Shopify App Store. Instead, there is a manual connection process that allows you to connect your Shopify store and use key features like accessing product listings and enabling add-to-cart functionality.

If you prefer to use the official Shopify app with full native integration, that option is available — but it would require a monthly subscription through our public pricing plans.

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Q: Can we export the "Google Webstories" created in Snackeet?

If we want to host the "Google Webstories" created in Snackeet, in our own server, is there a way to export it? Since the number of views are limited in your plans (like tier 3, 100k views) we want to use Snackeet to create "Google web stories" and use our own hosting to host it. Thanks.

salproPLUSApr 11, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 11, 2025

A: Exporting Google Web Stories for self-hosting is not supported. Snackeet only offers hosted web stories, which means the stories are served from our platform.

However, you can connect your own custom domain (CNAME) so the stories appear to be hosted on your domain, even though they're still served by Snackeet.

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Q: Banner count ? Do standalone stories Embed count as "banner"?

I believe I understand what you mean by "banners." They are the floating widgets in the footer or those banners with circular thumbnails.

But what I'm asking is whether embedding a simple story via iframe, in its full vertical format glory, counts as a banner.

Is it possible to embed unlimited individual stories on any domain, correct? Those are not considered "banners", right?

Please explain better.

108932450348901495640PLUSApr 10, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 10, 2025

A: To clarify:

Banners refer specifically to carousels of stories embedded via a script. These do count toward your banner limit.

We also offer a floating widget (with a circular thumbnail, for example), which is embedded via script — but this is not considered a banner.

Standalone stories embedded via iframe (in their full vertical format) are not banners either and can be embedded without limit on any domain.

So yes, you can embed unlimited individual stories via iframe — they are not counted as banners.

Let us know if you'd like help setting any of these up!

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Q: Export as Video

Sorry if my question feels silly.
I have a YT channel of Quiz, can I create quizes and export them as MP4 files? Like there is a question, 5 second wait and answer will appear. I can add multiple slides like this and export as video?

naveed.lodhiApr 10, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 10, 2025

A: Snackeet does not support exporting stories or quizzes as MP4 video files. Our platform is designed for interactive, web-based experiences, not for generating video content.
That said, we appreciate your idea!

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Q: Domains

I would like to understand custom domains here. If I get tier 3, does that mean that I can only set a custom domain for 5 different stories? So, the rest of the stories will have to use snackeet domain? Is this correct?

DanielMxPLUSApr 10, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 10, 2025

A: No — you don’t need a separate custom domain (CNAME) for each story. With Tier 3, you can set up one custom domain, and then use it for as many stories as you want.

So all your stories can be published under that same custom domain — it’s not limited to just 5 stories.

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Q: Traditional landing page

I've been testing Snackeet and I find it a very well-designed platform with lots of potential for different use cases. However, I'm looking for a platform that allows the creation of traditional landing pages that can be scrolled down. Is it possible to do that with Snackeet? Or can the same result be achieved using the current Instagram story-style format?

DanielMxPLUSApr 10, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 10, 2025

A: Thanks so much for the kind words — we’re glad you’re enjoying Snackeet!

Currently, pages themselves are not scrollable like traditional landing pages. However, Snackeet is designed with a step-by-step navigation style, similar to Instagram Stories, which guides users through your content one screen at a time.

That said, there are ways to display more content if needed:

You can use scrollable text blocks within a page to show longer messages.

Our page extensions (pop-ups) can be triggered via CTAs, allowing you to display additional scrollable content without leaving the story flow.

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Q: Are you planning to add other gamification mechanisms in addition to the Wheel of Fortune?

do_obApr 9, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 9, 2025

A: Yes! While the Wheel of Fortune is our main built-in gamification feature, you can also create engaging gamified experiences using our quizzes, surveys, and conditional logic.

If you have a specific gamification mechanism in mind, feel free to share it — we’d love to hear your ideas and see what we can build next!

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Q: Shopify

HI,
is the native shopify app integration included in the deal terms?
I want to make sure so we can get the products listing and use the shopify elements like shown here:
https://help.snackeet.com/en/articles/10373359-connect-snackeet-account-with-shopify
thanks!

DigitalfastmindPLUSApr 9, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 9, 2025

A: Hi! Yes, the native Shopify integration is included in the AppSumo deal.

You’ll be able to manually connect your Shopify store and use features like product listing and Shopify elements, as shown in the help article you linked.

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Q: Instagram Connect for Business accounts? Please explain.

I searched for information on what the Instagram Connect feature allows and how it can facilitate work. I looked for some technical explanation, but I found nothing. I checked the questions and answers section here, as well as the FAQs on your website, but I was unsuccessful. Can you explain the advantages of the Instagram Business Connector, starting on Tier 3? Thanks.

108932450348901495640PLUSApr 9, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 9, 2025

A: Great question! The Instagram Connect feature, available starting from Tier 3, allows you to connect your Instagram Business account and:

Import your Reels and images directly from Instagram

Reuse that content inside your Snackeet stories for faster creation

Keep your brand visuals consistent across platforms

Save time by avoiding manual downloads and uploads

It’s a handy tool to streamline your content workflow and get your best-performing visuals into your stories with just a few clicks.

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Q: Plan Mapping

HI!
Checking your site, the Scale plan has some features missing from the AS deal.
Would you be mapping the top tier to the Elite plan or it's still scale even if limits are lower in theory than your "elite" plan?
https://share.digitalfastmind.com/04uDkGlN
These features are not part of the appsumo deal, and this way we're locked out-
-Custom subtitles
-Temporary email checker
-Post form Emails
-Graphs export
You also show the Elite plan as the "most popular"
Hope you can elaborate on this as it can be a deal breaker!
In the features list the both plans have the IG connector, but scrolling down it's not marked:
https://share.digitalfastmind.com/GGu90ZXo
Why not map sumo-lings at least from T-3 and T-4 to the elite plan so we will have access to new features in those plan too?
Thanks

DigitalfastmindPLUSEdited Apr 9, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 9, 2025

A: Hi and thanks for reaching out!

To clarify: AppSumo tiers are based on our Scale plan but with higher limits. Some features from the Elite plan—like the Instagram connector or Subttitle generation or Post form Emails are included starting from Tier 3, even though they’re not part of the regular Scale plan.

✅ Graphs export is also included in the AppSumo deal.
❌ Features like custom subtitles, temporary email checker, and post-form emails are currently not included in the AppSumo tiers.

We understand the comparison with the Elite plan, which is our most feature-rich and evolving offer. For now, we haven’t changed the feature mapping between tiers.

If the AppSumo deal fits your needs, we’d be thrilled to welcome you as an LTD user. And of course, if you’re looking for access to more advanced, you’re also welcome to join as a standard customer on one of our public plans.

Thanks again for the thoughtful message!

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Q: add direct integrations to Vbout, Encharge and

Hello, Here are a few appsumo folks who I'm requesting direct integration with:
Vbout, Encharge, INBOX, Rasa and Instantly.

Then a direct integration with Close.com and Aweber. Thank you

jojogoPLUSApr 9, 2025
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

Apr 9, 2025

A: Thank you for your suggestions!

At the moment, none of these integrations (Vbout, Encharge, INBOX, Rasa, Instantly, Close.com, and Aweber) are on our current roadmap. However, we’ve added them as feature requests and shared them with our product team.

We truly value your input — while we can’t promise every integration will be implemented, we always consider community feedback carefully. Our decisions are guided by what’s strategic, scalable, and sustainable for the long term.

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