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Q: Will you be able to improve the generated front end forms, Surveys, NPS, etc ...

for the RTL languages because RTL languages read the and write every html design element in the reverse direction so when icons or arrows are on the left handside of the screen for the LTR then it would be in reverse direction for the RTL when it comes for countries who read and write from right to left layout.

This is required for the perfect web design standards for RTL languages.

Best,

MohammadPLUSMar 29, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 14, 2024

A: Hey @Mohammad,

Thanks for your question.

Indeed, it has been requested several times so we did include it in our roadmap https://cutt.ly/TSUHQU7.
We currently don’t have an ETA for release but we will surely work on it.

Cheers,
K.

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Q: Hi Are Organizations the same as workspaces?

justin162Mar 30, 2022
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Founder Team
Leo_PartnerSupport

Leo_PartnerSupport

May 15, 2024

A: Hi @justin162! Thank you for your question.

To clarify, the organization is the "whole" of your account: the full sum of workspaces and stories that you have. Stories can be stored in different workspaces within the organization, and members from the organization can be assigned permissions to specific workspaces, for examples.

Hopefully this makes sense!

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Q: "At the moment our Software cannot do it… The “Calculation” feature, to be able to increment a number, for example, is missing for now.

HOWEVER, I agree it is important, even essential for quizzes. That’s why we will implement it in the next few days!"

Will you post an announcement here when the feature is implemented? I want to buy Snackeet, and that's the only thing that prevents me from doing it. Thank you.

GeorgesPLUSMar 30, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @Georges,

Thanks for your question.

We will communicate more regularly via our newsletter. You can create a Snackeet trial account to be sure to receive it.

Meanwhile, you can also check our Public Roadmap here: https://cutt.ly/TSUHQU7

We hope that you decide to give our tool a try and see all that it can do!

Cheers,
K.

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Q: Hello will you have a Shopify native integration?

I am really interested in this product but I want to be able to integrate it with my Shopify store.

jad11Mar 29, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @jad11,

Thanks for your question.
It has been requested several times so we did include it in our roadmap: https://cutt.ly/TSUHQU7.

These kinds of integration can take time. We currently don’t have an ETA for release but we will for sure work on it and announce it once released🚀.

Cheers,
K.

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Q: hey guys welcome I think I might love this :) so my use case - to back up classes and test my student ...

knowledge after a class
can I gather email addresses or other ways so that I can identify the person who took the test?

I see it as an interesting lead magnet too

cheers

RichardButlerPLUSMar 29, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @Sumo-ling,

Thanks for your question and your welcome.

If I understand your question properly, yes you can add a field to collect your respondent’s email, student_id, or else. It also depends on how you share it.

For instance, if you sent them an email, you can add dynamic variables in the link if your email campaign provider allows it.
For example, snkt.io/quiz/?name={{value_that_will_be _replaced_automatically)

The support team will be there to assist if you need it.

Cheers,
K.

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Q: First and foremost - Congrats!

you have gifted the community with a wonderful app. Within a glance, one can speculate tens of use cases. However, if it needs to work at an agency level where it would interest me the most, the following 2 are an absolute necessity

1. A plan option with unlimited responses - to be able to create unlimited stories is meaningless without an option for unlimited responses - be considerate on the community and you shall see the business flourish :-)

2. Story level cname - again you may choose to give this with the highest unlimited responses plan only.

For my use, however excellent the tool maybe, it is meaningless for me to pick without the unlimited response option.
So I'm waiting.......for a better plan to pick this. I'm sure me and a lot more people here will be willing to pay you a tier five for unlimited responses.

id8rsMar 26, 2022
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Founder Team
Leo_PartnerSupport

Leo_PartnerSupport

May 15, 2024

A: Hi @id8rs! Thank you for your feedback.

After reviewing the comments from the AppSumo community, we have decided to tweak our tiers a bit here. Hopefully this will be enough to warrant a try from you! Here are them updated:

Tier 1 : 5k responses / month
Tier 2 : 25k responses / month
Tier 3 : 100k responses / month
Tier 4: Unlimited responses / month

Thank you for your interest in Snackeet! If you already have any of these tiers purchased, you'll be automatically adjusted to these new limits ;)

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Q: Is there an option to view full screen stories like in Instagram or Facebook ?

In the working demo I just see them embedded in the site. Can there be an option so when the story button or image is pressed, stories come up full screen like with Instagram and Facebook?

Let me know. Your platform concepts looks really promising. When's the roadmap being updated?

TheAiWebPLUSMar 29, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @hypereffects,

Thanks for your questions. Here are my answers :

1. Is there an option to view full-screen stories like on Instagram or Facebook?

When using the widget, you can activate this option. Another way to do it is to open it in an iframe in a popup window.

We have also a Story Widget Banner expected in the roadmap that will facilitate opening one or several full-screen stories.

2. Can there be an option so when the story button or image is pressed, stories come up full screen like with Instagram and Facebook?

Whenever a Snackeet Widget is embedded on your website, you have access to commands to automatically trigger actions linked to an element of your website. Fullscreen is an opening option :
https://help.snackeet.com/en/articles/4733184-integrate-your-web-story-widget
I encourage you to try, the support team will be there to assist.

3. When's the roadmap being updated?

I was updated today and will be every day

Thanks again.

Cheers,
K.

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Q: Hello, I have some questions about the product.

One workspace means one website?
Will it still be interactive-able on Instagram story?

Thank you.

allison.hMar 26, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 14, 2024

A: Hey @allison.h

Thanks for your questions, here are my answers :

One workspace means one website?

You can separate stories by workspaces and these workspaces are completely isolated. A member can be assigned to specific workspaces and admins can manage their access. There are no restrictions based on domains.

Will it still be interactive-able on Instagram story?

Snackeet’s Web stories are basically websites with social network stories design. It has many more features. They are shareable as a link, a widget, or an iframe... : https://help.snackeet.com/en/articles/4689028-share-your-web-story

Cheers,

K.

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Q: Hi again, I am still fascinated by the format but to be honest: I still don´t really understand it and can´t ...

sort this puzzle-piece in my whole portfolio. I don´t know where it belongs and I already mentioned that the description, like in many Appsumo-Deals, is too much focused on promises and lacking on giving real information. So I try to adress the most relevant questions for me:

1. What are "stories"?
Stories, as far as I understand them, came up in Instagram and it seems like facebook also integrated them some time later. It´s the 24-hour-format to give a quick update but only for the moment and not for the future. Is this correct? Does the term "stories" now relay to the "short-term-vertical-aligned-interactive-smartphone"-films?

2. Where do web-stories work?
Can stories created on Snackeet be used as Instagram-Stories? That would be one of the most important points for me: Can I create a story on Snackeet for multiple places or will I have to create an Insta-Story on a different place?

3. Where do web-stories show up?
I really don´t like the demo-stories on your website because they seem to not follow what I am used to as a desktop-user. When I simply look on your Lead-Generation-Storie I can´t identify the "Yes!"-Button as a button. For me it looks like an ad and not like a storie, mostly because the button is "too interactive". Same about multi-page-stories, this format looks just like it is not made to be shown integrated on a website.
On the other hand I think, this exact same story would look great on a mobile phone. So I guess the stories are "made for mobile" and it would make sense to hide them on a desktop. But well, this is just my impression and I would be happy if somebody clarifies.

4. The Future of Web-Stories
Motivated through Snackeet I googled a little and it seems like This Story-Format is like the next big shit comming up. Google already launced "Google Web Stories", I didn´t know that, and it makes really, really sense to have a good tool for that.
But ... how do they all interact? If I can use Snackeet to create Web-Stories that can be used as "Insta-STories" as well as "Google-Stories" this would be great. But if Snackeet just creates a "Web-Story-Designer" and the result can not be used on Insta and Google then I don´t see a sense in trying to create a Story-Format on my website while still need to create Insta- and Google-STories with other tools.

It would be great if you can sort my thoughts a little. It´s not so much about the builder itself, it´s about having an Idea for where to place Snackeet in the whole Workflow.
;)

All the best, Julian!

Julian_WolfPLUSMar 28, 2022
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Founder Team
Leo_PartnerSupport

Leo_PartnerSupport

May 15, 2024

A: Hi @Julian_Wolf! Thanks for all your questions. Let me go over them:

1. What are "stories"?
Stories are like you described: they are a vertical format of interactive content that become popular on Instagram and later Facebook. We bring this kind of design into a broader range, with several interactive options and great ways to analyze the information collected through. These range from surveys, quizzes, forms and much more, only in a more visually attractive and interactive manner.

2. Where do web-stories work and 3. Where do web-stories show up?
These stories can be shared as a link or embedded in an iframe or a widget, and you can display them in different ways. It’s really up to you on how you wish to better present them to your audience and how they can better interact with it. In your workflow, they can work as a valuable tool for collecting relevant information and data from your users in a way that is more attractive to them than simple text-only forms and surveys, for example.

4. The Future of Web-Stories
We also believe that web-stories are the future and hope that they can expand beyond the boundaries of social media, which is why we exist! Still, more integrations are not being ignored by us, and we do wish to have more options for sharing in future builds.

Hopefully this sparks your interest in Snackeet even more! ;)

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Q: Hey Sumo-lings 👍, Since we launched, 3 days ago, you gave us a lot of love, support, and amazing feedback.

The team thanks you for that!

We decided to listen to you and we significantly raised the responses limits of all tiers 📈🚀. (Tier 4 got a very HUGE pump) :
Tier 1 : 5 k responses / month
Tier 2 : 25 k responses / month
Tier 3 : 100 k responses / month
Tier 4: unlimited responses/month

⚠️ If you already bought any tiers, they are automatically updated.

We also made some improvements and optimization.
Next big features to come are
Custom Domains - CNAME (we will give more details on scope, tiers .. soon)
Ability to assign members to workspaces

🗓 We will also regularly update our public roadmap with all submitted/validated requested features : https://cutt.ly/TSUHQU7

The support team is available if you have any questions or if you just need advice. They will be pleased to help and find a solution.

Cheers,

K.

Kamil_SnackeetMar 29, 2022
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Q: Hi, Does the tool support fully RTL languages ( text alignment, text direction ) of buttons, questions, paragraphs.....?

Thanks,
Roy

billing89PLUSMar 29, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @billing89,

Thanks for your question.

You can display RTL languages but unfortunately no, it is not optimized.
I invite you to try Snackeet to see if it is enough because you can use text blocks and place them wherever you want. 🙂

Cheers,
K.

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Q: Can my stories be vertical video links for YouTube and Instagram or TikTok?

Any demo of how video vertical stories look like when used from YouTube and TikTok link?

TheAiWebPLUSMar 27, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 14, 2024

A: Hey @hypereffects,

Thanks for your questions.

You can insert and display any video link as long as you get the video source.

For example :
Youtube link looks like : www.youtube.com/embed/xxx
Tiktok link looks like : https://v16-webapp.tiktok.com/444765ba93e2d56ac14e35864d5dab31/624293db/video/tos/useast2a/xxx

etc…

Cheers,

K.

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Q: Hey!

I need some clarification...

1. What exactly is classed as a response? Each interaction (view with partial interaction) or some kind of submission or visiting the last part of the story (completion/viewing it all)? Does 1000 responses mean 1000 visits (views) of one story OR is it only used to count lead or form submission collections?

2. Is this going to become a Google Web Stories creator or should I go elsewhere to invest in Google stories creator?

3. Depending on your answer to Q1, I will consider what is it worth, but I am ready to ask if you're going to review your limits and open up to at least unlimited interactions (if not submissions).

4. Google has released quite good WP plugin to easily create Web Stories, this market gets competitive by nature. How are you going to sustain yourselves in it, do you have a good understanding of your current competitors in this area? How are you going to differentiate yourselves and attract paying customers (secure your income)? Hopefully in some other way than introducing paid monthly upgrades to your LTD customers...

Thanks!

JKPMar 27, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @Required

Thanks for your questions, here are my answers :

1. What exactly is classed as a response?

A response is counted after a user clicks on the 'START' button on the first page of the story or reaches at least the second page. So action is required from the user.

2. Is this going to become a Google Web Stories creator or should I go elsewhere to invest in Google stories creator?

We have the basis to do it, and it could be a logical evolution for us. However, we cannot communicate on any release date.

3. Depending on your answer to Q1, I will consider what is it worth, but I am ready to ask if you're going to review your limits and open up to at least unlimited interactions

Done ✅🚀

4. Google has released quite good WP plugin to easily create Web Stories. How are you going to sustain yourselves in it, do you have a good understanding of your current competitors in this area?

The Market is large, Google Web Stories don’t answer all use-cases and ye we know our competitors 🙂 We have different business models and LTD is a way to make our tool accessible to more people et identify more use-cases.

Cheers,

K.

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Q: I have one more question before I invest in your software ....

Can I create such funnels with the software ?

https://strategie.perspective.co/finde-deinen-perfekten-funnel/5d485618cd12c8001d4e597a

Is it also possible to connect multiple whitelabel domains ?

When will there be the unlimited replies functions ?
This is already requested by many people here

If you can answer me the first question with a yes
I would invest in your software immediately

Thanks I look forward to your feedback

Translated with www.DeepL.com/Translator (free version)

a0c43a5079714b69ad4a453ee7f500a9PLUSMar 26, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @Sumo-ling

Thanks for your questions, here are my answers :

1. Can I create such funnels with the software?

You can, it won’t be exactly the same but here is what it could be: https://snkt.io/demo-funnel?firstname=Sumo-ling

2. Is it also possible to connect multiple Whitelabel domains?

I will be possible, we will release it this week and also announced for which tiers that will be available.

3. When will there be the unlimited replies ?

It’s now available for TIER4, and it is retroactive for people for already bought tier4
Cheers,

K.

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Q: WOW!!

really? Tier 1-2-3-4 = 1k, 5k 10k, 25k respons ?@!

This is really low, really low.
Please consider tripling it, for appsumo and this tool type... should be much more.

MeloMar 26, 2022
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Founder Team
Leo_PartnerSupport

Leo_PartnerSupport

May 15, 2024

A: Hi @Melo and @hypereffects! Thanks for the feedback.

Just to let you know that, after reviewing the feedback from the AppSumo community, we have updated our tiers and limits! Here is how they are now:

Tier 1 : 5k responses / month
Tier 2 : 25k responses / month
Tier 3 : 100k responses / month
Tier 4: Unlimited responses / month

P.S.: If you have already purchased a tier, you'll be automatically upgraded to the limits displayed here.

Hopefully you decide to try Snackeet out now! :)

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Q: The presentation is interesting.

But to be honest, the limit is super low.....Even double is not attractive.
Your competitor is Google which has SEO advantage...

amosesMar 27, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 15, 2024

A: Hey @amoses

Thanks for your comment 🙂

All tiers will significantly be increased 📈. We will update them on Monday 28th.

Google Web stories are great too, they have their pros and cons (limitations for some use cases).

Cheers,

K.

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Q: Hi there I would encourage you to revise the deal and I´d be (i guess like many others on the fence) inclined to buy in.

- The levels are low, very low. Responses for Tier 1 and 2, increased
- Tier 1 to include white-label and custom url

Formaloo just left and it was extremely successful. And yes, not the same product, but pretty much achieved most of what Snackeet achieves. Your USP in this case would be a more generous offer and i´d get in.

Hope that helps, if you do consider deal revision as mentioned, please let me know.
Best wishes

info6471PLUSMar 26, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 14, 2024

A: Hey @info6471

Thanks for your questions, here are my answers :

- The levels are low, very low. Responses for Tier 1 and 2, increased

All tiers will be significantly increased 📈. We will update them on Monday 28th.

- Tier 1 to include white-label and custom URL

We are doing our best to satisfy everyone, however, for now, “white-label” is already from Tier 1, we will keep “cutom url” from Tier2 and we will announce “Custom Domain - CNAME” Monday 28th.

Cheers,

K.

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Q: How is traffic and visitor data used by your company?

Is it hidden from you?

mhmarkgrafMar 26, 2022
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Founder Team
Leo_PartnerSupport

Leo_PartnerSupport

May 15, 2024

A: Hi @mhmarkgraf! Thank you for your question.

To clarify, except storing it while you are using our service and processing it to provide you with statistics, we don't do anything else with it.

We can also use your data to communicate with you, but you can unsubscribe anytime if you wish to stop this channel of communication. Additionally, you can delete any user and associated data easily if they request it for instance (including your account and all associated data with it).

Hopefully this information helps!

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Q: Any plans on being able to export generated stories, or to post stories to social platforms?

Also, the only thing keeping me from buying are the very low response limits. Please consider adding an unlimited tier.

admin792PLUSMar 26, 2022
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Founder Team
Leo_PartnerSupport

Leo_PartnerSupport

May 15, 2024

A: Hi @admin792! Thank you for your questions and suggestions.

To clarify, the stories created in Snackeet are shareable as a link, a widget, or an iframe. You can learn more about that here: https://help.snackeet.com/en/articles/4689028-share-your-web-story.

On our limits, we have just adjusted them after reviewing the community's feedback! Here are them updated:

Tier 1 : 5k responses / month
Tier 2 : 25k responses / month
Tier 3 : 100k responses / month
Tier 4: Unlimited responses / month

Hopefully this warrants you to try Snackeet! Also, if you have already purchased a tier, you'll be automatically adjusted to the new limits. Thank you for your interest in our tool :)

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Q: Hi again, while the Snackeet Web-Stories do not work on Instagram and also not on Google Web-Stories is is not a tool for Social Media.

However, it still looks interesting and so I need to find a new way to use it.

So one of my Ideas would be to use it for Affiliate-Marketing in the Social-Media-Space. Can an affiliate-code be added to your web-stories and is it possible to automatically carry this affiliate-code over on shares and stuff like that? I mean, if for example somebody would share a web-story on Twitter, can this be done with an affiliate-code and will this code be tracked on the story (as long as the script is active)?

Julian_WolfPLUSMar 28, 2022
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Founder Team
Kamil_Snackeet

Kamil_Snackeet

May 14, 2024

A: Hey again @Julian_Wolf

Thanks for your message 🙂

Indeed, this is one excellent use case. Some clients already use it that way. It is possible to track information using URL parameters such as snkt.io/id/?source=twitter
I will give you 2 examples.

1/ One recruiting agency use snackeet in Facebook ads, Snapchat ads to collect CV for their clients. They can trigger different scenarios, or prefill fields according to the source and targeting parameters in the link.

2/ One e-commerce company uses Snackeet story’s link INSIDE Social media Stories => it allows them to continue the ”story” experience and to personalize all the content/sequence at the same time.

Cheers,

K.

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