Snoooz Reviews

4.6

4.60 stars
4.60 stars
10

Taco ratings

9
0
0
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1
AskSumo

Snoooz has been well-received by customers, who appreciate its exceptional support, customizable OOO replies with AI, and seamless email automation. While there have been some minor hiccups such as UI improvements and minor rule-setting complexities, overall, Snoooz is proving to be a solid buy for those in need of an AI assistant for OOO emails. Additionally, at $39.00 with a 60-day money-back guarantee, it's worth giving it a try.

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Verified purchaser

Member since: Apr 2018Deals bought: 9
1 stars
1 stars
Posted: Oct 11, 2024

Didn't Work

I went through the entire set up process, confirmed everything was set for my OOO; it appeared to be triggered as I could see the period blocked on my calendar, but when the time came, it did not trigger for any emails. I had multiple flows, one as a catch all, others for urgent matters - I came back to a lot of unanswered emails, coworkers completely out of the loop, even though the trigger words were present, and a lot of unhappy clients after not hearing from me for more than a week.
I put my eggs in the Snoooz basket and it did nothing but damage relationships - it's not worth using over the basic Gmail functionality which is tried and true; it might not have all of the fancy AI bells and whistles, but if it responds to people reliably, that's more than enough.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Oct 11, 2024

Hello,

Thank you for taking the time to share your experience. I’m really sorry to hear that Snoooz didn’t work as expected, especially during such a crucial time for you. I completely understand how frustrating it must have been to return to unanswered emails and upset clients.

While we’re always here to help, I noticed that you didn’t reach out during the setup or when you noticed something...

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Verified purchaser

Member since: Jan 2024Deals bought: 276
5 stars
5 stars
Posted: Sep 5, 2024

Awesome product!

This is a good AI Out of Office assistant. It works great. Seems very mature. The developer is very active and responsive. The product allows me to customize my OOO replies with filters for all of my different email addresses from one dash board. The AI response is effective and adds a unique touch. This is a solid 5 tacos!

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Sep 6, 2024

Thank you for your valuable feedback and support—it truly means a lot to us. Please keep sharing your thoughts so we can continue improving!

Best,
Victoria

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Verified purchaser

Member since: Jul 2012Deals bought: 366
5 stars
5 stars
Posted: Sep 3, 2024

5 Delicioso-OOO Tacos! 🌮

If you've seen my reviews, I don't just hand tacos out. 🤣😂
Tacos are a whole love language and snOOOz has earned every bit of this tasty review.

The team is HIGHLY responsive and helpful. They are reliable in their actions and roadmap. They don't under deliver while promising the world.
They really take time to evaluate what is needed and what is not AND they respond in a decent amount of time.
They are looking to build a real relationship with their customer base AND provide a highly useful and scalable product.

I've been using snOOOz for about 3 weeks now with no issues.
I love it!

Don't snOOOz on this investment. This is a no-brainer.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Sep 3, 2024

Thank you so much for your incredible 🌮🌮🌮🌮🌮 review!

You are right, building strong relationships with our customers and delivering a reliable, scalable product is at the heart of what we do, so it’s great to see that reflected in your feedback. Your trust and support inspire us to keep moving forward and getting better.

Thanks a lot :)
Victoria

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Verified purchaser

Member since: Feb 2021Deals bought: 93
5 stars
5 stars
Posted: Aug 19, 2024

Great product!!

This is a great product that does exactly what it promises, and it does so well. I snapped up this LTD a couple of weeks before going on holiday, and it solved a pain point that I have experienced every time I have been out of the office.

Due to the nature of my work, I receive a lot of emails that are just notifications, and I feel stressed when I see my out-of-office reply being sent to each and every email coming to my inbox. Snooz solved this. Setting it up to work with my Gmail account was straightforward, and even if (as discussed in their feedback and roadmap tool) their UI could use quite a deep revamp to make it feel more modern, simplify it, and make it more intuitive, creating the rules was mostly straightforward as well.

I love that the emails that arrive to my inbox while the OOF is active are colour labelled as "Snooz not responded", "snooz queued" & "snooz responded", in this way I can analyse very easily how the OOF auto respond is working and what new rules I need to create to fine tune it.

Really like this tool 💚

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Aug 22, 2024

Thank you so much for your wonderful feedback! I'm really glad Snoooz has made it easier for you to step out of office. I also appreciate your UI suggestions and we aim to continually improve the experience. Your support means a lot to us! 💚

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Verified purchaser

Member since: May 2021Deals bought: 121
5 stars
5 stars
Posted: Aug 3, 2024

Wow!

First, book a video call with the founders. They truly listen and deliver promptly! I'm keeping my fingers crossed for this project because it could provide you with some relief in managing specific use cases while you're out of office. Worth buying and setting up.

Founder Team
Victoria_Snoooz

Victoria_Snoooz

Aug 5, 2024

Thank you so much for your kind words, Michal! I'm very happy to hear that you had a great experience with our product and our team thus far. Your support means a lot to us!

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