Q: I looked at the internet of things insight to try it out.
He spent 1 credit for this. Then I clicked on something else and when I came back, I spent 1 more credit because I opened the same insight page even though I did not make a new search. I tried one more time to make sure I went to another page and came back and spent 1 credit, although I did not search again.
I don't understand why there is 1 credit for each attempt on the same page. It is normal to spend credits if I search new. But credit is spent without searching.
Naren_SocialAnimal
May 14, 2024A: Thanks for your feedback. Let me explain. We calculate Insights every time you make a search. For some keywords, for example "coronavirus", the results will change almost every time you look up. But most customers won't look up insights for the same keyword in short intervals because the data won't change much for most keywords. It's recommended to look up insights maybe once a week or even once a month — depending on the keyword.
Hope this helps.
Cheers,
Naren
--sumoling--
Verified purchaser
Not a problem for me.
I will pay attention after that. But you have sold a credit system to your AppSumo customers. If they don't realize it and their credit runs out quickly, they might not think good things for you.
Maybe you can therefore set the autorefresh on-off option?
I am also waiting for your comment for my opinion about code stacking in the other comment. If you write an answer as to whether this is true or not, it can be useful to both me and other people.