Social Animal is a seriously great product for starters. besides providing information about top articles you also have the ability to check out the top influencers who have shared similar content in the past.

Meaning you can get in contact with them and ask to have your content shared by them if they like your stuff. Insane for marketing purposes

Yes, I have come across some bugs and yes I approached the situation like I usually would with most other companies where I share the problem and they answer nicely yet nothing gets resolved for weeks.

It's frustrating and time-consuming. Social Animal customer service is where this product really shines. I reported a bug and within 24 hours it was fixed and I was informed about it.
Additionally, I asked if there was a possibility to have a feature included thinking nothing of it and next minute I have a response telling me that they have discussed it with the developers and that my idea is feasible and will get implemented within the week.

Seriously if you have come across better customer service the I would really like to see it. The program is great and getting better every day and the customer support is just like a full-on taco store with all the toppings to make even the fussiest taco eater happy.

I never write reviews, but I was so impressed with the support I just had to.

Definitely get this into your marketing arsenal.

Thank you guys for the amazing work
Konrad