Last minute I realized that this platform has so much use case for companies with social media campaigns and not having to rely on spending millions on Ads on social media! It manages your social media brand ambassadors, influencers, employees, sales people, just about any staff or team member doing activities on their social media. Gamification makes it all so much easy. They are selling 9 teams / workspaces with 250 members for such a bargain, no brainer! this will be a very well received value add on for any digital agency's services!
Boy, do I have plans for this baby... There are so many uses for this platform outside of the company posting. It can be used for affiliate programs, MLM, Real Estate firms, Insurance Agency, nonprofit organizations, and much more. If you are involved with social and don't see the value here...then you're just a hobbyist!
I'm going to use this for film fundraising. Perfect way to get all your brand/film/book/etc promoters on the same page and make it easy for them to help you promote whatever you want to promote. The support has been great too. All very streamlined and easy to onboard others, so I haven't needed it much, but when I do, they are very fast to respond. I suggest you pick this one up before time runs out
This Software Doesn't Work & Customer Service is Bad
I stacked 5 codes hoping to use this a part of our social media marketing plan. I asked many times why some features are not working and that there were many inconsistencies with the interface. I got treated like I'm clueless newbie as that I never ran social media campaigns before. I have bought many programs like Socialbee, Publbox and Promorepublic. They are helpful and available and seem very respectful and never questions my abilities. But Social HP is a different story.
I asked why its not working the way I want it to and he says that I'm trying to post on my personal account. I have not tried to post on my personal account at all. He just keeps saying that its not working its because of its posting to my personal. Gosh, I just want to work on my Business Facebook pages - that's all.
I really want this software to work. I can live with the bugs and the inconsistencies and I understand that they are swamped with their Appsumo campaign. But they just keep blaming me for these inconsistencies and seem to treat me as though I don't know what Im doing. They don't even try to work with me in trying to fix it.
I would like to give this company a chance. I really want to give them a 5 taco rating. But nothing is working and there are many inconsistencies with the interface. I might refund. I really don't want to.
But I feel that this company will treat me like Im a fool moving forward. I also feel they might not want to make this program run the way I want it to. I wish they would. I want them to make this work. Im holding on for the time being - but so far, I am not impressed with how Im being treated.
Founder Team
Alen_SocialHP
May 9, 2024
Hi Virgil,
Thank you for your review. For your convenience, I'm including the entire 18 page history of your customer support requests.
As far as I can tell, each and every question was handled in a timely and respectful manner by our staff.
At this point in time it does appear that you are having an issue that cannot be reproduced by our engineering team, our QA team and has...
We launched this to our 25+ employees to help with engagement. Not a good idea. This app needs A LOT of work. It doesn't track any stats accurately and when we reached out to their support team we were given a laundry list of why the app couldn't do what they claimed it could do?? I would stay away from this for a while until they get things figured out.
Verified purchaser
Max Stacked!
Last minute I realized that this platform has so much use case for companies with social media campaigns and not having to rely on spending millions on Ads on social media! It manages your social media brand ambassadors, influencers, employees, sales people, just about any staff or team member doing activities on their social media. Gamification makes it all so much easy. They are selling 9 teams / workspaces with 250 members for such a bargain, no brainer! this will be a very well received value add on for any digital agency's services!
Cheers
Mike of Mrdzyn Studio
Share Social HorsePower
Verified purchaser
One of the Best Deals on Appsumo!
Boy, do I have plans for this baby...
There are so many uses for this platform outside of the company posting. It can be used for affiliate programs, MLM, Real Estate firms, Insurance Agency, nonprofit organizations, and much more. If you are involved with social and don't see the value here...then you're just a hobbyist!
5 enthusiastic tacos!
Share Social HorsePower
Verified purchaser
This is going to be fun
I'm going to use this for film fundraising. Perfect way to get all your brand/film/book/etc promoters on the same page and make it easy for them to help you promote whatever you want to promote.
The support has been great too. All very streamlined and easy to onboard others, so I haven't needed it much, but when I do, they are very fast to respond.
I suggest you pick this one up before time runs out
Share Social HorsePower
Verified purchaser
This Software Doesn't Work & Customer Service is Bad
I stacked 5 codes hoping to use this a part of our social media marketing plan. I asked many times why some features are not working and that there were many inconsistencies with the interface. I got treated like I'm clueless newbie as that I never ran social media campaigns before. I have bought many programs like Socialbee, Publbox and Promorepublic. They are helpful and available and seem very respectful and never questions my abilities. But Social HP is a different story.
I asked why its not working the way I want it to and he says that I'm trying to post on my personal account. I have not tried to post on my personal account at all. He just keeps saying that its not working its because of its posting to my personal. Gosh, I just want to work on my Business Facebook pages - that's all.
I really want this software to work. I can live with the bugs and the inconsistencies and I understand that they are swamped with their Appsumo campaign. But they just keep blaming me for these inconsistencies and seem to treat me as though I don't know what Im doing. They don't even try to work with me in trying to fix it.
I would like to give this company a chance. I really want to give them a 5 taco rating. But nothing is working and there are many inconsistencies with the interface. I might refund. I really don't want to.
But I feel that this company will treat me like Im a fool moving forward. I also feel they might not want to make this program run the way I want it to. I wish they would. I want them to make this work. Im holding on for the time being - but so far, I am not impressed with how Im being treated.
Alen_SocialHP
May 9, 2024Hi Virgil,
Thank you for your review. For your convenience, I'm including the entire 18 page history of your customer support requests.
As far as I can tell, each and every question was handled in a timely and respectful manner by our staff.
At this point in time it does appear that you are having an issue that cannot be reproduced by our engineering team, our QA team and has...
Share Social HorsePower
Verified purchaser
Does not track stats accurately
We launched this to our 25+ employees to help with engagement. Not a good idea. This app needs A LOT of work. It doesn't track any stats accurately and when we reached out to their support team we were given a laundry list of why the app couldn't do what they claimed it could do?? I would stay away from this for a while until they get things figured out.
Share Social HorsePower