I'm glad I stacked up on this deal while it was available. Easy social sharing helps website engagement so much that this was a no brainer.
I have installed this on all of my WordPress sites since and have had great luck. In the very few instances where the hover bar didn't look great on mobile, I just enabled a different method of sharing for mobile users. This plugin really couldn't stay any simpler while providing this much versatility.
Terrible purchase! -- repeately their site was completely down, so you couldn't even submit a support ticket. Had to go to Appsumo support to finally get a response.
Which was, that their stats weren't currently updating, so we had to manually update our social media followers constantly.
No ETA when that would be fixed - several weeks later it still isn't.
No response to any support messages.
This company is a mess - most free tools are more efficient - don't waste your money!
I brought the plugin in app sumo deal. It worked fine for a week or two and I started seeing the share count drops significantly. the share count is not at all accurate. it is not counting shares after 1 by the same device and the count turns 0 after refreshing the page.
I have approached the team and raised the concern about it (~Feb 18th). they could reproduce the problem but said the fix would be released in the next update. so far nothing happened.
The user account page on the website is a disaster. I could not find the link to check the status of existing tickets. I could not find it either in support page as well. Do I have to raise a ticket to find my existing tickets?
I really wanted to like this deal, but it's been a bit of a letdown because of the bugs and lack of support.
Pinterest followers are wrong. It displays as 0 when I have 3.5k followers.
Where it says "total shares" in the statistics page, it says 3.1k, when I knew it was more like 85 or so.
The past 7 days share count says one number, but then the graph below telling you individual network figures added to a completely different amount. Like I had 7 days shares at, say, 56, but the individual networks counted to, say, 29.
The top performing posts is all wrong. It says I have 853 shares on one post when I categorically know I did not (was more like 50).
The page views counter is completely off. Says I have 433 views on a post when I have about 3,500.
I have reached out to support about this. They initially came back to me 2.5 weeks ago. I have reached out twice since then, and it's been dead silence.
I swapped this plugin to replace the well-known Monarch. Social Snap is super easy to set up, has plenty of customization options, and speed testing before & after showed that is had no negative effect on site load speed.
Cons? Not really any. During setup I found myself wishing I could have different social media buttons showing in different places (vs all selected platforms showing anywhere you activate the buttons). Then I found that feature on the roadmap. It will be a nice inclusion when added.
I didn't think I was interested in the "share to unlock" feature, but now I find myself thinking about it a lot - I'm guess I am excited about it after all!!
Verified purchaser
Add To Every Website
I'm glad I stacked up on this deal while it was available. Easy social sharing helps website engagement so much that this was a no brainer.
I have installed this on all of my WordPress sites since and have had great luck. In the very few instances where the hover bar didn't look great on mobile, I just enabled a different method of sharing for mobile users. This plugin really couldn't stay any simpler while providing this much versatility.
Share Social Snap
Verified purchaser
Constanly down & not updating stats
Terrible purchase! -- repeately their site was completely down, so you couldn't even submit a support ticket. Had to go to Appsumo support to finally get a response.
Which was, that their stats weren't currently updating, so we had to manually update our social media followers constantly.
No ETA when that would be fixed - several weeks later it still isn't.
No response to any support messages.
This company is a mess - most free tools are more efficient - don't waste your money!
Share Social Snap
Verified purchaser
Does everything except what it suppose to
I brought the plugin in app sumo deal. It worked fine for a week or two and I started seeing the share count drops significantly. the share count is not at all accurate. it is not counting shares after 1 by the same device and the count turns 0 after refreshing the page.
I have approached the team and raised the concern about it (~Feb 18th). they could reproduce the problem but said the fix would be released in the next update. so far nothing happened.
The user account page on the website is a disaster. I could not find the link to check the status of existing tickets. I could not find it either in support page as well. Do I have to raise a ticket to find my existing tickets?
I am not happy with the product at all.
Share Social Snap
Verified purchaser
Statistics all wrong, buggy, non-existent support
I really wanted to like this deal, but it's been a bit of a letdown because of the bugs and lack of support.
Pinterest followers are wrong. It displays as 0 when I have 3.5k followers.
Where it says "total shares" in the statistics page, it says 3.1k, when I knew it was more like 85 or so.
The past 7 days share count says one number, but then the graph below telling you individual network figures added to a completely different amount. Like I had 7 days shares at, say, 56, but the individual networks counted to, say, 29.
The top performing posts is all wrong. It says I have 853 shares on one post when I categorically know I did not (was more like 50).
The page views counter is completely off. Says I have 433 views on a post when I have about 3,500.
I have reached out to support about this. They initially came back to me 2.5 weeks ago. I have reached out twice since then, and it's been dead silence.
It's a shame, because it could be nice.
Share Social Snap
Verified purchaser
Easy to Use & Lightweight
I swapped this plugin to replace the well-known Monarch. Social Snap is super easy to set up, has plenty of customization options, and speed testing before & after showed that is had no negative effect on site load speed.
Cons? Not really any. During setup I found myself wishing I could have different social media buttons showing in different places (vs all selected platforms showing anywhere you activate the buttons). Then I found that feature on the roadmap. It will be a nice inclusion when added.
I didn't think I was interested in the "share to unlock" feature, but now I find myself thinking about it a lot - I'm guess I am excited about it after all!!
Share Social Snap