Sociamonials Questions

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Q: Using from different device

Hi, if i purchase the product then will it allow my employee to use the app from different device for schedule planning ? as we are small agency we need to allow different employee to handle different social profile

105189686909392999384Edited Apr 10, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 10, 2025

A: Hello! Yes. Our latest mobile app update now allows sub users to sign in and it will observe their permissions. There's no limit to the number of different devices they can use to access our software or mobile app.

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Q: Can I use this to post in groups even if I'm not an admin of those groups?

112824044418242372784Apr 9, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 9, 2025

A: Hello! Yes, but keep in mind Meta removed 3rd party API access to Facebook Groups, so we provide you with a free mobile app to complete the posting process. You schedule it on our web app, then at the correct time to post, we push a notification and copy all of the images/text/links into the Group. It's not as convenient as it used to be, but I believe it's the best alternative out there.

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Q: What type of account matches appsumo deal

Hi, i would like to ask what type of account matches this appsumo deal - Social Pro, Social and Campaigns, Business, Enterprise?
Thanks,
Martin

metju1981Apr 9, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 9, 2025

A: Hello! Each AppSumo code gets you the Business plan from our pricing page.

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Q: Photo Contest

Does the photo contest allow people to vote on the best photo from a choosend selection, or is the photo just a contest entry?

115503358253389774060Apr 6, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 7, 2025

A: Hello!

Our Photo Contests are robust. You can have tons of people submit their photos (you tell us if you want to collect 1 or up to 2 photos per entry). Then we encourage them to share with friends. Then anyone can go and vote for the contest entries during the voting period. At the end of the voting period, we help you identify cheating and give you a console to select your winner and tag all the winners in the gallery. We handle all the triggered emails during the contest (ex. time to vote!, etc).

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Q: Video Posting ?

Video Posting Questions?

1. It takes lot of time to upload.
2. In case of Immediate posting, again it takes lot of time and time stamp is delayed by hours.
3. Is this happens when it is planned ?

d1de72eb803b4444b36f2cda757f8f28Edited Apr 6, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 7, 2025

A: Hello!

If you have HUGE video files (over 400mb), you're better off uploading directly to YouTube and sharing that YouTube URL across your other socials if you're in a hurry. Try to create optimized video files if possible and it will go much faster and smoother. Each network takes time to process videos and they can get queued. We don't verify them as sent until the social network sends our API the response that it was actually posted.

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