Hi Craig,

I am wondering if you are continuing to develop the app? I looked at your roadmap and items there that were approved in 2019 are still not completed. Also, your support (which was better before) is now terrible. I asked a question in the app, got no reply. Asked again and was asked "how can I help you?". I literally had to tell Prakesh to read the message! Even then, he just told me what I already knew (and had pasted) without adding any helpful detail. What's happening?

All the best!