Sociamonials

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jodie6jodie6
jodie6PLUS
Mar 7, 2024

Q: Hi, when I go to connect my Facebook or Instagram account, another business page I am admin for comes up as the only option to select.

The ones I am trying to connect are both business accounts and are linked so not sure why they don't come up as an option.

Founder Team
Craig_Sociamonials

Craig_Sociamonials

May 15, 2024

A: Hi Jodie!

Facebook had an outage and I think they just butchered the authentication. Please reset it and it should pull in all Pages and Groups that you are an Admin of. Be sure to accept all permission requests that come your way while adding the account. Here's a video on how to reset the connection: https://vimeo.com/761191579?share=copy

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