RobinveldhovenQ: How does the code system work?
I am at the point of starting my own company in managing social accounts for other businesses. I dont have any customers yet but maybe in the end of the year i will have 5-10. If I buy more codes at once, it says that I have to redeem the extra codes within 60 days. What does this mean? Can you redeem a code withouth having customers yet?
Craig_Sociamonials
Jun 17, 2024A: Hello!
Each code will give you a separate account within your Agency Dashboard. This allows you to log in once and easily switch between your different clients. Each client will ideally have their own workspace, so all of their social profiles, reports, subusers, tracking codes, etc. are kept separate.
The good news is that you can redeem all codes now and stack all of your codes into your primary agency workspace (the first one you create). Then, as you add clients, you can simply say 'Add Workspace' and our system will strip away one of the stacked codes and assign it to the new workspace. If you ever lose a client, you can delete the workspace and it will re-stack the code back to your primary agency workspace so the process can repeat unlimited times for life.
I recommend 5 codes so you can unlock the White Label dashboard. This way, 100% of the branding of the software will be yours and it won't mention Sociamonials anywhere. You even get to use your own domain and email domain. All of the colors can be customized and the logo/fonts too.
To stack the codes: After you redeem the first code and create an account, go to Agency Dashboard. Hover over the workspace in the grid below and you'll see an 'Agency Settings' option with a gear icon. Select that and stack your codes one by one in the Redemption Code field at the bottom and save.
Thank you for the clear explanation. Lets say that within 6 months I will have 20 customers. That means I need 20 codes. Is it possible to buy more codes within the system? If yes, what would be the cost per extra code?
Per code you can add 30 socials profiles. Lets say I have 10 customers and i manage all theri instagram and facebook, I have to manage 20 profiles. Can I add all of those 20 profiles within 1 code?
Hi Robin!
If you exceed 10 codes, you will need to pay $10/mo per workspace if you are an AgencyPro subscriber or $15/mo if you are not. We have an AppSumo price of only $89/mo for AgencyPro and that includes 5 workspaces. That also enables tons...
...of agency automations, like Stripe integration to setup your Pricing Plans in our system for each of your services and we'll onboard them for you and our system will post your pre-loaded content for you based on the plan they purchase. You can...
...also resell our software under your name. If you don't have AgencyPro you can get codes for $15/mo.
Regarding serving multiple clients per workspace, it is possible, but not recommended. You'll find that each client will have their own needs...
...like automated routing workflows, 24/7 reporting dashboards, unique software settings and preferences, etc. That is really easy to do in Sociamonials if each client has their own workspace. There are ways to setup multiple clients in one...
...workspace that we provide instructions on in this help article: https://help.campaign3.com/article/577
My advice is to try a few of your small clients this way. We have added some features to make this easier to do. For example we have a...
...Profile Groups feature in the publisher that allows you to store groupings of profiles for one-click selection. Last week we added a feature that also selects a Category based on the profile group, so you can select Client A and also create a...
...Client A Category that will be auto-selected. Since you can filter reporting by Category, now you have a way to post for each client and pull reports for each one too. They just can't check it themselves or they'll see your other clients in the...
...reports so be careful. Sorry for having to break up the response in all of these different replies, but it's AppSumo's new character limit at play :-)