Sociamonials

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Q: Support for Social Media Teams?

We have a small team of employees and volunteers who manager our social media calendar and posts. I am not seeing anywhere in this offer how many users we can add to our account.

IgniteArtsAndSTEMPLUSAug 31, 2025
Founder Team
Craig_Sociamonials

Craig_Sociamonials

Aug 31, 2025

A: Hello! We started as an Enterprise software 14 years ago, so we have robust team support and various approval routing options. You get 3 subusers per workspace on this deal. Each code gets you a workspace, or you can stack them to increase other limits, but even if you stack, you are still limited to a max of 3 subusers for each of your workspaces. A workspace is like a completely separate account that you can log into once and switch between them easily from the top nav. By the way, we recently made it so the Account Owner can join in on the approval workflows. We also recently added the ability to have a threaded conversation within each social post with one or more other members of your team to collaborate on its creation. Our philosophy is people first, AI second, so we love supporting human teams. Here's a video on how to setup an Approval Workflow: https://www.youtube.com/watch?v=aryVKaJLPY0 and here is a video on how to collaborate with your team when creating social posts: https://www.youtube.com/watch?v=u_a_2zS1jf4

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Posted: Aug 31, 2025

Gotcha. Thanks for clarifying that.. I'll have to give this some thought as to whether or not our small non-profit could make this work with 3 users.. Other tools we're using or testing including Mavic, OnlySocial, and Buffer all give us unlimited user seats. It's not that we anticipate a huge team in our future but based on how we currently work, we need at least five user seats.