Verified purchaser
Red Flag
I just purchased the Tier 2 offering and right off the back something is amiss. I ran a test report to see the performance of the software. I ran for it to scrape 300 google business profiles and it returned 15 emails. So this is what I don't understand it takes the credits for 300 and only delivers 15???? Should I not be credited back if it only delivered 15 results. I've opened up a ticket and I am willing to update my review. This is my initial experience off the start. This should be more transparent.
evganin
Jul 1, 2026Thank you for your feedback, and I’m sorry for the confusion.
For Google Maps scraping, credits are charged per business profile processed: 1 Google Maps profile = 1 credit. The reason is that SocLeads checks each business profile, but not every business has a website, and not every website publicly lists an email address. Because of that, the number of emails found can be lower than the number of profiles processed.
That said, I understand your point about transparency. Please contact our support team, and we’ll be happy to review your case and give you recommendations on how to use SocLeads more effectively for your specific niche and search setup.
Thank you again for giving us a chance to help.