SoftwareSubscriptions - Plus Exclusive Questions

Log in to ask a question
Showing 1 - 20 of 38 questions

Q: Workspace and Permissions

Can I set up multiple workspaces, assign members to different workspaces, and set permissions for each workspace?

This way, I can segment subscriptions for different internal teams, which also helps in better budget planning.

If it's not available now, will this feature be added in the future?

bestpikaPLUSEdited Mar 20, 2025
See detail
Share
Helpful?

Q: Unlimited Users or workspaces?

Can we create unlimited workspaces so we can give a sperate workspace for each of our departments?

jsoteldoMar 20, 2025
See detail
Share
Helpful?

Q: Multiple tenants

Hi. Do you have a tier with multiple tenants (MSP) and/or whitelabel?

hayelMar 19, 2025
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Mar 20, 2025

A: Hey there we don't :)

Share
Helpful?

Q: About The Team

Hi,

May I ask if each member has their own private space in this multi-user plan?

Thank you.

bestpikaPLUSMar 20, 2025
See detail
Share
Helpful?

Q: Future Support and Roadmap

Hey, is it possible to import the AppSumo CSV from the products page? I checked the roadmap, and it seems that only a few entries from 10/2004 have moved to planned, with no new features added since then. Will you support your software in the future? Even though the discount isn't substantial, I'm still interested in seeing progress with your software.

3agPLUSMar 19, 2025
See detail
Share
Helpful?

Q: RE: CSV

I have attempted to add my Appsumo purchases through bulk CSV however it does allow me to add them. I have placed in a ticket for support and it has been multiple days without a response. Can you assist me. Perhaps I am missing something.

Respectfully
Tim

akhomeprosPLUSJan 16, 2025
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Jan 16, 2025

A: Hey Tim, sorry for the delay - looking into this. You will get an update today

Share
Helpful?

Q: I like the software here are some things you can improve

If you add tags, the previously used tags should be shown as dropdown, so you don't write a similar tag with other words.
in the Browser plugin you should also be possible to add Tags.
have an integration for appsumo where you can import your Software from the appsumo backend with categories taken from AppSumo.

gk74PLUSJan 14, 2025
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Jan 14, 2025

A: Good feedback - we'll add it to the list to improve on :)

Share
Helpful?

Q: Is subscription limit for total amount of subscriptions in the system? Or new to add every month?

tanya52PLUSJan 10, 2025
See detail
Share
Helpful?

Q: Plans to update export/ reports?

We would like to be able to run a export of license keys in either a CSV/ XLSX format, via API or PDF (if this is the only option available).

Is this on the roadmap?

NSBConsultingPLUSJan 5, 2025
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Jan 6, 2025

A: CSV is possible, yes :)

Share
Helpful?

Q: Could I use this for my car insurance policy or other bills?

President365PLUSJan 6, 2025
See detail
Share
Helpful?

Q: Can I list and search by function?

I have about 400 subscriptions, mostly LTD. I don’t know what they are (!).

Does your app allow me a way to write in each app’s function or description and then search by function?
(This functionality would allow me to quickly identify the app I need for any particular project.)
Right now I have to go through everything to figure out which one does what….

Keywords or tags that I can search through or search by would give me a super power.

epmarquisPLUSNov 14, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Nov 14, 2024

A: Hey :) I love that keyword/tag idea! The only "filtering" we have is by department: https://share.cleanshot.com/ybxx1pZB

I'll add the tagging idea to the roadmap.

Share
Helpful?

Q: How many license keys are available for each plan?

NSBConsultingPLUSEdited Dec 27, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Dec 30, 2024

A: Tier 1 = 50
Tier 2 = 100
Tier 3 = Unlimited

Share
Helpful?

Q: Support not responding. Why?

Hi, I bought Software Subscriptions since November 14th. I have raised several tickets on the 14th and 15th of November. It's 1st of December and I have received no acknowledgement and no response on any of my tickets. They are 10 to be exact.

Should I come to AppSumo to draw your attention to respond? The app is really buggy and needs several fixes. Looking forward to hearing back asap!

smatthaiouPLUSEdited Dec 1, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Dec 1, 2024

A: Hey Smat, can you please confirm your ticket number? Please email kyle@ahkholdings.com and I'll look into it, as I confirmed all our tickets have been answered (up until Friday).

Thanks!

Share
Helpful?

Q: GDPR complaince?

Is this GDPR compliant? How safe is the data? Where is the data stored?

104653440173559319244PLUSNov 23, 2024
See detail
Share
Helpful?

Q: Custom Subscription Name is not being accepted. Import is Faulty and no response from Support

Hi Team,
I have tried to login 3 subscriptions using CSV method. I ended up get 30 subscriptions in the system but not a single one is showing in the dashboard list.
So the system is only allowing a subscription that is already in the dropdown. As you cannot have all of the subscriptions names in the world in one dropdown. We are stuck with only a few options.

I have submitted a support ticket 2 days ago and have not received any response yet.

Can you please check my support ticket and respond? Otherwise, I will have to get a refund.

Regards

Rao_uSchemaNov 21, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Nov 21, 2024

A: Hey Rao :) sorry to hear about this! I'll check in with the team and confirm ASAP via the ticket.

Share
Helpful?

Q: Import Appsumo Deals?

Hey Kyle, many AppSumo users have the same problem: we buy a deal, but it won't fit perfectly, so we wait for updates and come back later to see if it works for us. The product list in AppSumo is not really great for searching our deals in detail, so it would be great to import our AppSumo deals and also add keywords to find them in the future quickly and easily...

3agPLUSNov 17, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Nov 18, 2024

A: Hey :) thanks for the question and comment. Agreed, I do the same. Regarding the import, you can export your AppSumo deals via CSV, download the SS CSV template, then import it.

Right now, you can filter by name, but we'll add a search to make it easier.

Let me know if you have any issues or more questions?

Share
Helpful?

Q: Would your product allow us to store API keys?

Hello, this sounds like a great product. Would your product allow us to store API keys? Are there storage limits for the length of subscription license keys (.ie. how many characters).

setsuccessPLUSNov 17, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Nov 18, 2024

A: Hey :) you're able to add it to the Notes section of every subscription or you can create your own custom label with the API key. And no limit on characters :)

Share
Helpful?

Q: Do lifetime subscriptions count towards the 50 limit in SoftwareSubscriptions?

Hello, I am reviewing the SoftwareSubscriptions offer on AppSumo, particularly the License Tiers 1 and 2.

I would like to know if lifetime subscriptions are counted within the 50 subscriptions per month limit.

Or is this 50 limit only applicable to monthly and annual recurring subscriptions?

I appreciate clarification on how these types of subscriptions are considered in the system's allowed total.

115704546787837845761Nov 16, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Nov 16, 2024

A: Hey :) LTDs are considered a subscription that counts towards the total count. Example: 20 monthly subscriptions + 20 annual subscriptions + 10 LTD subscriptions = total 50 inside SoftwareSubscriptions.

Let me know any follow up questions?

Share
Helpful?

Q: Follow-up: Previous Question on Custom branding & White-Label Features Not Fully Answered

Hi Kyle, thanks for the quick response! I don’t think my question was fully addressed, though. My main focus is on white-label features, particularly custom branding. Are these on your roadmap? Let me repost it here: Does this offer white-label capabilities? It’s hard to see how a serious business could market this to clients if it carries your branding. If it’s aimed more at personal use, then features like unlimited users may not be as necessary.

IkasPLUSNov 14, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Nov 14, 2024

A: Hey, sorry for not being clearer :)

White-label: this is not something we've considered. We need to do more R&D to confirm if we'll offer it. If we did, it would not be included in this deal.

Market customers: I don't think we want to go the route of agencies managing client's softwares - at least not anytime soon. The focus is more on one account per business.

Unlimited users: this makes sense when there are multiple team members + departments within an agency/company - especially with managers having credit cards.

Hope this is clearer :)

Share
Helpful?

Q: Is there a way to keep track of how many "Seats" I've used in the subscription I purchased?

Is there a way that I can keep track of how many "Seats" or "Devices" I've used in the subscription I purchased?

Example: Figuring out if I'm actually using the multiple seats of a Family plan. (Or give me a heads up that something is a multi-seat or multi-user license.)

KiriJazzNov 15, 2024
See detail
Founder Team
Kyle_SoftwareSubscriptions

Kyle_SoftwareSubscriptions

Nov 15, 2024

A: Hey Kiri :) we don't have this, but we'll get it added this month :)

Share
Helpful?