3.7
Taco ratings
SpaceSerp - Powerful SERP API is appreciated by customers for its accurate and fast search results, intuitive interface, and reliable performance. Some users have experienced occasional hiccups with the API and a lack of response from customer support. However, with an overall rating of 3.8 and 92 reviews, SpaceSerp remains a solid buy, especially with the 60-day money-back guarantee. If you're in need of a powerful SERP AI, it's worth giving SpaceSerp a try.
AI-powered summary of customer reviews
Verified purchaser
Broken
Not working anymore, wasted my money.
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Verified purchaser
BROKEN - can't use
This product is completely useless since Google did a big change to DOM structure that broke many scrappers. Nobody is updating SpaceSerp and support is silent, I'm not even sure if original owner is still there.
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Verified purchaser
Not working anymore
I used the tool a little bit in 2023, then I now need it and it doesn't work anymore. No results are returned. No response to my contact emails and no support on SpaceSerp side... Abandoned project without letting us know...
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Verified purchaser
scam
I confirm the previous reviews, the api no longer works, no response on the chat or by email from support@spaceserp.com
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Verified purchaser
Frustrating Customer Support Experience with SPACE SERP: "Account has Credit but Reports Insufficient Funds" and Unacceptable Delays
I am writing this review to share my customer support experience with SPACE SERP, hoping it will be helpful for other users and encourage the service provider itself to improve.
My issue began around late May 2025, when I became unable to use core features of my account, specifically the API Playground and API access. What's particularly frustrating is that while I can log into my account and my credit balance clearly shows sufficient funds, the system continuously displays the error message: "Not sufficient funds for this action." This is an illogical and extremely annoying error, as I have thoroughly checked and confirmed my credits are fully available.
This marks the third time I have contacted support regarding this issue. My first email was sent on May 27, 2025. I have waited patiently, but the delays in responding and resolving the problem have become unacceptable. The fact that my account is not functioning correctly, especially this erroneous credit-related issue, is severely impacting my daily work.
As a user who relies on SPACE SERP for critical data analysis, SEO content generation, and keyword research for my projects, the failure of core features and the lack of timely resolution have led to:
Missed critical project deadlines.
Inability to deliver products or reports to clients on time.
Significant decrease in productivity, causing considerable loss in time and potentially financial implications.
I understand that technical issues can occur, but what frustrates me most is the inefficiency of the support process. After multiple contacts, I have yet to receive a concrete solution or a clear timeline for when my issue will be resolved. Feeling neglected and not receiving the attention I deserve from the support department is truly upsetting.
I sincerely hope that SPACE SERP will take my case seriously and take urgent action to fix the "Not sufficient funds" error and ensure my API functionalities are fully restored. Furthermore, I expect a significant improvement in the customer response and support process to prevent similar negative experiences in the future.
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