Hey! We're really sorry for the frustrating experience — and especially for the silence on our end. Four emails without a reply is unacceptable, and we're looking into what went wrong on our support side.

You're right that Spellar is built for recording — but unfortunately Apple has a system-level restriction that prevents any app from recording audio during an active phone call on iPhone. This isn't something we can work around: iOS automatically stops microphone access for other apps the moment a call starts. It's not a Spellar bug — it's how Apple's platform works.
Spellar works great for in-person meetings, voice memos, FaceTime (screen recording), and any audio that isn't a native phone call. We should have made this clearer upfront, and we're sorry we didn't.

We'd love to make this right — please reach out to us at [email protected] and we'll get you sorted.