Q: Hey team, just read a review written yesterday that you are upselling some superior version .
Is this true ? Dont we get access to all future updates ? I notice now in AppSumo you have mentioned “all future advanced plan updates “ . I can’t find a plan named advanced in your website . If these are cheap tactics to upsell just let me know by today and I will return my Tier 5 . I don’t bother to even testing. It’s your intent which is equally important vs stability of your product. Expect a response by today as my return by date is 12th
Q: hi
regarding character count per slide on tier 1
my tier 1 ( with a minutes extension) shows 15oo per slide
https://app.
sendpotion.com/666c3028f89d04e5f3d69eb4
you answered
A: Hi there! Each slide can contain up to 3000 characters, and you can have up to 20 slides in a single project. In total, the length of a single video can be up to 50-60 minutes, depending on the exact text and the speed of the AI voice you choose. The limit is the same for all tiers. Let me know if there's anything else I can assist you with!
Greetings, Alena, other customer support. I attempted to purchase a lifetime special at $49 approx 1.5 weeks ago? Apparently, my transaction didn’t clear ...just before in an accident. New device, recovering accounts. Asking if you guys could help, or inform me when, if, you’re wonderful offer will be public again? ...it will be sometime before on my feet & video making again. Warm Regards, Bill
Oh yes, and if convenient post your discord invite? I’d like to follow your progress regardless! Thank you!!
Q: When will speech speed be an option?
I can not use spiritme as it is now, since the danish voices is sooooo slow, and not matching my speech speed. It vould make no sense for my audience, to see videos with someone speaking half speed. I am willing to wait for it, but I need to know it will be possible in the future. Else i migth as well refund.
Would you be willing to give me an estimated deadline for the voice speed?
Q: I posted this on Discord but did not get a response, so posting the question here to gain clarity.
I bought Tier 3 and was going to use my free Lite Avatar but did not record it yet because I was waiting to feel more confident in my "look" since it can't be re-recorded. Then with the AppSumo Day I decided to upgrade to Tier 5 and pickup a Pro avatar. When I logged back in I noticed my Lite Avatar I could use has been removed. I'm not sure I would have done the Tier 5 upgrade had I known that you all were going to remove what I already had. I am hoping that you can restore my Lite Avatar as I am hoping to to start using your service, especially now that I jumped up to Tier 5 with you all. Please advise on options forward.
The team responded to my email earlier today and I had not seen it. They have taken care of my somewhat unique situation in an excellent way. I appreciate it SpiritMe team. I am really looking forward to using your service. Thank you!
I guess it is a good question but I never would have thought to ask that given the freedom of speech (at least in the US) the type of thing that would violate the law is probably bad. I think only a court/jury can say if something is illegal.
Q: How many characters can I add to create my video, given that I will purchase License Tier 5.
And how many minutes would that give on average?
How long in minutes can I create a video on License Tier 5?
A: Hi Alex! Each slide can contain up to 3,000 characters, and you can have up to 20 slides in a single project. This means a single video can contain up to 60,000 characters, resulting in approximately 50-60 minutes of video, depending on the exact text and the speed of the AI voice you choose. The limit is the same for all tiers. Let me know if there's anything else I can assist you with!
A: We only count the time of the generated video. Previews don't count, no matter how many you make, your credits stay the same. We also have per-second billing, meaning we count the exact length of the video, without rounding up to the nearest minute.
A: Hi there! The quality of the avatar greatly depends on the footage you provide. So, before making the avatar, it's important for you to like your footage because your avatar will be based on them. If you want, you can shoot the videos again to get a better result. But making the avatar is a one-time thing due to the complicated process so you cannot redo it.
To make sure everything goes well, we also check your footage and suggest improvements if needed.
Please let me know if you have any further questions!
A: Hi there! All the stock avatars now come with the updated Lip Sync 3.5, just like the Pro avatars. This means you'll get avatars with Lip Sync 3.5 with any tier. Additionally, you will receive all future updates over time. However, please note that your custom avatar will have the type of lip sync it was created with. You can create it now or later, as you prefer.
A: Hi there! At Spiritme, our avatars are designed to have a realistic human appearance. We don't have plans to create cartoon characters in the near future.
A: Hi there! Each slide can contain up to 3000 characters, and you can have up to 20 slides in a single project. In total, the length of a single video can be up to 50-60 minutes, depending on the exact text and the speed of the AI voice you choose. The limit is the same for all tiers. Let me know if there's anything else I can assist you with!
A: Thank you for your feedback! Your suggestions help us improve, and we really appreciate you taking the time to share them with us. If you have any other ideas or specific thoughts, please share them through the messenger at the Studio or at team@spiritme.tech. We really value your input!
A: Hi! The minutes you’ve bot are not ltd, as now we don’t sell 30 minutes ltd. We used to sell it, and it was the same price for sumo-lings, so we decided to upgrade your purchase and make make it ltd without additional payments. Please contact us at team@spirime.tech, because we need your mail address for the upgrade.
A: Hi there! Thank you for your question! No, when the Sumoday ends, Spiritme will no longer be available on AppSumo, so this is the only chance to get the offer.
A: Hi there! At Spiritme, we offer two types of avatars: Lite and Pro. The Pro version is more advanced, while the Lite is faster and easier to create. Both the Lite and Pro versions feature dynamic emotions and improved lip-sync; however, the Pro's lip-sync is superior, and the Pro version also offers color correction and 4K video. Also both types include voice cloning.
Please find more detailed comparison here – https://help.spiritme.tech/en/articles/8330438-pro-vs-lite-custom-avatars or check out our the demo – https://youtu.be/n76Bl-qslPI?t=63
If you have a tier with Lite avatars, you can upgrade to Tier 5 with Pro avatars. Otherwise, you can't upgrade an individual avatar, but you can buy an additional one at a special price for Sumo-lings!
Q: Hi!
I bought Tier 1 and to test it. When I try to create a video I get the message "Video Not Supported We do not support video editing for your current browser right now. While we are working to support every major browser, please use a supported browser like the latest Google Chrome, Microsoft Edge, or another Chromium-based browser." I tried in Chrome and Firefox. Both are up to date but neither are working...
A: Hi Dominik! I’m sorry to hear that. The Studio should work on both Chrome and Firefox, but it seems there is a rare issue. Could you please message us through the messenger in the Studio (bottom right corner)? I apologize for the inconvenience!
A: Hi there! We offer both Pro and general voices. Pro voices sound more natural and are available in multiple languages.
Our Pro voices can speak 29 languages, including Portuguese, and these voices are provided by Eleven Labs. Additionally, we have general voices available in Brazilian Portuguese, provided by other companies, but not by WellSaidLabs. You can try them out now – we offer a free minute of video generation, so all you need to do is sign up on our website https://spiritme.tech/ . We also provide voice previews in the Studio, so you don't even need to generate a video to test them.
Please note that Pro voices are not available on the free trial. To give you a sample of our Pro Portuguese voice, I generated a short video for you with one of the voices – https://studio.spiritme.tech/public-video/bd092546-8372-407d-a085-bbfad81323fe, take a look! Please let me know if there is anything else I can help you with.
All the Pro voices are multilingual, meaning you can use them in 29 languages, including Portuguese. If you want to learn more about our Pro voices please check out the article – https://help.spiritme.tech/en/articles/8264705-voice-languages-faq
Q: Are you still supporting this app?
Hi, are you still supporting this app? I'd messaged support via the chat several days ago and never heard back from anyone.
Share Spiritme
Q: Hey team, just read a review written yesterday that you are upselling some superior version .
Is this true ? Dont we get access to all future updates ? I notice now in AppSumo you have mentioned “all future advanced plan updates “ . I can’t find a plan named advanced in your website . If these are cheap tactics to upsell just let me know by today and I will return my Tier 5 . I don’t bother to even testing. It’s your intent which is equally important vs stability of your product. Expect a response by today as my return by date is 12th
Share Spiritme
Q: hi regarding character count per slide on tier 1 my tier 1 ( with a minutes extension) shows 15oo per slide https://app.
sendpotion.com/666c3028f89d04e5f3d69eb4
you answered
A: Hi there! Each slide can contain up to 3000 characters, and you can have up to 20 slides in a single project. In total, the length of a single video can be up to 50-60 minutes, depending on the exact text and the speed of the AI voice you choose. The limit is the same for all tiers. Let me know if there's anything else I can assist you with!
Alena_SpiritMe
Jun 14, 2024A: Hi there! Thank you for noticing, it was supposed to be 3000. We've fixed it, and now Tier 1 also includes 3,000 characters per slide.
Share Spiritme
Greetings, Alena, other customer support. I attempted to purchase a lifetime special at $49 approx 1.5 weeks ago? Apparently, my transaction didn’t clear ...just before in an accident. New device, recovering accounts. Asking if you guys could help, or inform me when, if, you’re wonderful offer will be public again? ...it will be sometime before on my feet & video making again. Warm Regards, Bill
Oh yes, and if convenient post your discord invite? I’d like to follow your progress regardless! Thank you!!
Q: When will speech speed be an option?
I can not use spiritme as it is now, since the danish voices is sooooo slow, and not matching my speech speed. It vould make no sense for my audience, to see videos with someone speaking half speed.
I am willing to wait for it, but I need to know it will be possible in the future.
Else i migth as well refund.
Would you be willing to give me an estimated deadline for the voice speed?
Share Spiritme
Q: I posted this on Discord but did not get a response, so posting the question here to gain clarity.
I bought Tier 3 and was going to use my free Lite Avatar but did not record it yet because I was waiting to feel more confident in my "look" since it can't be re-recorded. Then with the AppSumo Day I decided to upgrade to Tier 5 and pickup a Pro avatar. When I logged back in I noticed my Lite Avatar I could use has been removed. I'm not sure I would have done the Tier 5 upgrade had I known that you all were going to remove what I already had. I am hoping that you can restore my Lite Avatar as I am hoping to to start using your service, especially now that I jumped up to Tier 5 with you all. Please advise on options forward.
Share Spiritme
Verified purchaser
The team responded to my email earlier today and I had not seen it. They have taken care of my somewhat unique situation in an excellent way. I appreciate it SpiritMe team. I am really looking forward to using your service. Thank you!
Verified purchaser
Have you retained the option of creating your Lite avatar in addition to the pro avatar for Tier 5?
Q: Have you deleted users' accounts due to violations?
If illegal content is discovered, will a warning be issued and the user given a chance to make corrections? Or delete the account directly?
Alena_SpiritMe
Jun 14, 2024A: Hi! If the content violates the law, we will suspend the account.
Share Spiritme
Verified purchaser
Lol what are u planning to do my dude
Verified purchaser
I have no intention of using it illegally, just asking out of curiosity.
I hope they did!
Verified purchaser
I guess it is a good question but I never would have thought to ask that given the freedom of speech (at least in the US) the type of thing that would violate the law is probably bad. I think only a court/jury can say if something is illegal.
Q: How many characters can I add to create my video, given that I will purchase License Tier 5.
And how many minutes would that give on average?
How long in minutes can I create a video on License Tier 5?
Alena_SpiritMe
Jun 14, 2024A: Hi Alex! Each slide can contain up to 3,000 characters, and you can have up to 20 slides in a single project. This means a single video can contain up to 60,000 characters, resulting in approximately 50-60 minutes of video, depending on the exact text and the speed of the AI voice you choose. The limit is the same for all tiers. Let me know if there's anything else I can assist you with!
Share Spiritme
Q: How is the 15-minute consumption affected if I check the preview or anything else?
Is it deducted from the 15-minute limit, or is the time consumed only when I export the final video?
Alena_SpiritMe
Jun 14, 2024A: We only count the time of the generated video. Previews don't count, no matter how many you make, your credits stay the same. We also have per-second billing, meaning we count the exact length of the video, without rounding up to the nearest minute.
Share Spiritme
Q: I will get Premium voices in all plans?
Alena_SpiritMe
Jun 14, 2024A: Yes!
Share Spiritme
Q: Can use by a team?
how many members can connect at same time?
Alena_SpiritMe
Jun 14, 2024A: Hi! We don't have a team member feature right now, but you can use a single account.
Share Spiritme
Q: If we get tier 5 and we create a pro custom, are we able to delete it if it doesn't turn out like we expect and create a new one?
Thanks.
Alena_SpiritMe
Jun 14, 2024A: Hi there! The quality of the avatar greatly depends on the footage you provide. So, before making the avatar, it's important for you to like your footage because your avatar will be based on them. If you want, you can shoot the videos again to get a better result. But making the avatar is a one-time thing due to the complicated process so you cannot redo it.
To make sure everything goes well, we also check your footage and suggest improvements if needed.
Please let me know if you have any further questions!
Share Spiritme
Q: So what version of lip sync i am gettin at which sumo deal For 1 to 3 it seems its Old outdated lip sync 2 ...
and for Tier 6 its Pro quality its lipsync 3.5
So in future The quality of videos will remain crap coz i am purchasing lip sync 2? Will you give us updates there?
Alena_SpiritMe
Jun 14, 2024A: Hi there! All the stock avatars now come with the updated Lip Sync 3.5, just like the Pro avatars. This means you'll get avatars with Lip Sync 3.5 with any tier. Additionally, you will receive all future updates over time. However, please note that your custom avatar will have the type of lip sync it was created with. You can create it now or later, as you prefer.
Share Spiritme
Q: Do you have, or will you have in the future: CARTOON AVATARS (cartoon or animated characters… instead of a ...
real human … a cartoon human, or cartoon animal, or cartoon object) ?
Alena_SpiritMe
Jun 14, 2024A: Hi there! At Spiritme, our avatars are designed to have a realistic human appearance. We don't have plans to create cartoon characters in the near future.
Share Spiritme
Q: hi what is the character length limit per slide ?
is it different for tier 1 and tier 2 ?
this was never advertised ?
tx
Alena_SpiritMe
Jun 14, 2024A: Hi there! Each slide can contain up to 3000 characters, and you can have up to 20 slides in a single project. In total, the length of a single video can be up to 50-60 minutes, depending on the exact text and the speed of the AI voice you choose. The limit is the same for all tiers. Let me know if there's anything else I can assist you with!
Share Spiritme
Q: hello could you please allow us to edit the audio more easily?
just so we can choose when to speak while x is showing
Alena_SpiritMe
Jun 13, 2024A: Thank you for your feedback! Your suggestions help us improve, and we really appreciate you taking the time to share them with us. If you have any other ideas or specific thoughts, please share them through the messenger at the Studio or at team@spiritme.tech. We really value your input!
Share Spiritme
Q: Q: I have a tier 3, and bought 30 minutes more.
Are those 30 minutes every month ?
the $49 for 30 more minutes is a single payment and we definitely have 30 more minutes in LTD, or do we have to pay $49 again each month?
Alena_SpiritMe
Jun 13, 2024A: Hi! The minutes you’ve bot are not ltd, as now we don’t sell 30 minutes ltd. We used to sell it, and it was the same price for sumo-lings, so we decided to upgrade your purchase and make make it ltd without additional payments. Please contact us at team@spirime.tech, because we need your mail address for the upgrade.
Share Spiritme
Verified purchaser
Thank you Alena !
Q: Will you still be available to purchase after Sumo Day ends?
Alena_SpiritMe
Jun 13, 2024A: Hi there! Thank you for your question! No, when the Sumoday ends, Spiritme will no longer be available on AppSumo, so this is the only chance to get the offer.
Share Spiritme
Q: what is the difference between the pro custom and lite custom avatar
Alena_SpiritMe
Jun 13, 2024A: Hi there! At Spiritme, we offer two types of avatars: Lite and Pro. The Pro version is more advanced, while the Lite is faster and easier to create. Both the Lite and Pro versions feature dynamic emotions and improved lip-sync; however, the Pro's lip-sync is superior, and the Pro version also offers color correction and 4K video. Also both types include voice cloning.
Please find more detailed comparison here – https://help.spiritme.tech/en/articles/8330438-pro-vs-lite-custom-avatars or check out our the demo – https://youtu.be/n76Bl-qslPI?t=63
Share Spiritme
Can we upgrade from the lite to pro?
If you have a tier with Lite avatars, you can upgrade to Tier 5 with Pro avatars. Otherwise, you can't upgrade an individual avatar, but you can buy an additional one at a special price for Sumo-lings!
Q: Hi!
I bought Tier 1 and to test it. When I try to create a video I get the message "Video Not Supported We do not support video editing for your current browser right now. While we are working to support every major browser, please use a supported browser like the latest Google Chrome, Microsoft Edge, or another Chromium-based browser." I tried in Chrome and Firefox. Both are up to date but neither are working...
Alena_SpiritMe
Jun 13, 2024A: Hi Dominik! I’m sorry to hear that. The Studio should work on both Chrome and Firefox, but it seems there is a rare issue. Could you please message us through the messenger in the Studio (bottom right corner)? I apologize for the inconvenience!
Share Spiritme
Q: Im considering buying Tier 5 but need to know about Brazilian Portuguese voice.
Do you use ElevenLabs or WellSaidLabs? Don't need robotic voices but good quality.
Alena_SpiritMe
Jun 12, 2024A: Hi there! We offer both Pro and general voices. Pro voices sound more natural and are available in multiple languages.
Our Pro voices can speak 29 languages, including Portuguese, and these voices are provided by Eleven Labs. Additionally, we have general voices available in Brazilian Portuguese, provided by other companies, but not by WellSaidLabs. You can try them out now – we offer a free minute of video generation, so all you need to do is sign up on our website https://spiritme.tech/ . We also provide voice previews in the Studio, so you don't even need to generate a video to test them.
Please note that Pro voices are not available on the free trial. To give you a sample of our Pro Portuguese voice, I generated a short video for you with one of the voices – https://studio.spiritme.tech/public-video/bd092546-8372-407d-a085-bbfad81323fe, take a look! Please let me know if there is anything else I can help you with.
Share Spiritme
Verified purchaser
How many of those 29 are Portuguese? Tks!
All the Pro voices are multilingual, meaning you can use them in 29 languages, including Portuguese. If you want to learn more about our Pro voices please check out the article – https://help.spiritme.tech/en/articles/8264705-voice-languages-faq