Spokk

Get customer feedback and 5-star reviews in under 15 seconds

4.83 stars
4.83 stars
6 reviews

Chasing customer feedback feels like herding cats. (And honestly, they’re not filling out your forms either.)

What if you could gather valuable insights and glowing reviews in seconds—without the hassle?

Meet Spokk, the AI-powered feedback and review generator that turns responses into high-quality, post-ready reviews in just a few clicks.

TL;DR

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Collect and generate customer reviews effortlessly with Spokk’s AI-powered system
Engage customers, automate responses, and boost ratings in just seconds

At-a-glance

Overview

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Save time and automate processes easily with Spokk.

Effortless feedback collection

Spokk simplifies the feedback process so you can collect valuable customer insights in one step.

  • Gather ratings, text feedback, and emails in a single form
  • Automate review requests and customer engagement
  • Staff performance ratings from customers motivate them to do a good job
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Get all essential feedback components in one easy-to-use form.

AI-generated reviews made easy

Turn raw feedback into polished, 5-star reviews with Spokk’s AI-powered system.

  • Transform customer feedback into ready-to-post reviews instantly
  • Improve AI-generated reviews based on customer input
  • Post reviews directly wherever you want them with one click
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AI instantly generates high-quality reviews from customer feedback.

Seamless customer engagement

Take customer interactions further with instant replies and rewards.

  • Reply to and resolve concerns in real time to close the feedback loop
  • Send personalized coupon codes to retain customers
  • Boost loyalty with either automated or manual follow-up messages
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Respond to feedback and offer rewards in one seamless workflow.

Customizable review generation

Personalize reviews and make them more relevant.

  • Generate personalized reviews based on key customer details
  • Ask follow-up questions to refine responses
  • Enhance credibility with tailored feedback
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Create unique, personalized reviews based on customer experiences.

Stop chasing reviews and start generating them with Spokk.

Automate feedback collection, craft perfect reviews, and engage customers in seconds—all without lifting a finger.

Try Spokk today and turn customer feedback into five-star success!

Plan 1

One time payment of

$49$499
Lifetime access
  • All features above included
  • 50 responses per month
  • 1 manager(s)
  • 1 link sender(s)

Plan 2

One time payment of

$99$998
Lifetime access
  • All features above included
  • 150 responses per month
  • 2 manager(s)
  • 2 link sender(s)

Plan 3

One time payment of

$149$1,497
Lifetime access
  • All features above included
  • 300 responses per month
  • 3 manager(s)
  • 5 link sender(s)

From the founders

Samesh_W

Samesh Wijeweera

spokk.io

All posts

Helpful links

Intro to Spokk

Heya Sumo-lings!

Samesh here, the founder of Spokk. Excited to meet you all!


Why I built Spokk?

It all started when I took my mom for a few routine tests at a large private hospital here in Sri Lanka. There were long waits, nurses forgetting basic stuff and a pretty horrendous overall experience.

I would never visit this hospital again, so I wanted to give them feedback. On every floor they had a wooden table with a bunch of printed papers that needed to be filled out by hand. The form was long and annoying and would probably get "lost" before it reaches the management.

This is the spark for Spokk because I was always fascinated with feedback but people make long annoying surveys (physical surveys, google forms, etc.) with no way to get a reply from the company. I wanted to build something short, simple with replies built in.

The first version of Spokk was born with the ability to collect core information in a short 15 second form. Once complete, I spoke to a few businesses to see what they think. Their initial impressions were positive but they were really keen in getting reviews for their business as well. I then understood that combining feedback and reviews was the winning formula.

Spokk, now, generates a unique review based on the feedback provided. This means the business gets feedback + reviews in a matter of seconds. The best part is, everything is easy-peasy for the customer to fill in as well!


Why post on AppSumo?

We ran our pilot in a 5 location spa here in Sri Lanka and we got overwhelmingly positive results. We decided, it's time to validate Spokk quickly, and at scale. What better way than AppSumo?

Finding a solid product market fit, getting feedback from our users, and giving people a solid user experience are our goals for this launch.


How many people are on our team?

It's just myself (full time) and my wife (part time) working on Spokk right now.


Next steps

Our main goal is to validate Spokk and find product-market fit. Once complete, we will look into raising our first round of investments. We bootstrapped Spokk up until now since we are not comfortable in raising funds until we are in a growth stage.


Upcoming features

Customer testimonials, reputation management and an innovative referrals system are just a few things that we have planned!


Update on the Agency (whitelabel) plan

Some of your might be keen on reselling Spokk. We will be launching our Agency plan soon. More information here - spokk.io/agency-plan


Have questions, feedback or just wanna say "hey"? Reach me at samesh@spokk.io

Cheers!

Samesh

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