NAGOCQ: 2000 responses per year!!
I was interested in the agency plan, but I find the limit of 2,000 responses per year quite restrictive. Advertising unlimited companies while capping responses at 2,000 annually feels a bit inconsistent, as this effectively limits meaningful usage to around 6–10 companies.
I believe the plan has a lot of potential, but this constraint makes it difficult to fully leverage the “unlimited companies” feature. I’d kindly suggest reconsidering the response limit for the agency offer, as a higher or more flexible cap would make it much more attractive for agencies like ours.
Samesh Wijeweera from Spokk answered another user on May 16, 2025 and said Tier 4 is positioned as great value (it’s their top-selling plan), the 2,000 yearly responses can roughly translate to up to ~20,000 feedback requests depending on how you engage your audience, and response limits will not be increased; however, agencies can buy extra responses at a 50% discount by default (with even better bulk rates) and the team can set up flat, discounted monthly rates for selected client companies. You can find that answer here: https://appsumo.com/products/spokk/questions/tier-4-is-too-limited-for-agency-use-cas-1361395/ Short version: limits won’t change, but you can purchase discounted extra responses or arrange discounted monthly client rates. Hope that helps!