A: Hey,

If a feedback link has already received feedback, it cannot be deleted yet. You can still edit certain parts of the link (like minor settings) but not everything. If a feedback link has not received any feedback yet, you can freely edit and delete it.

We designed it this way to protect your data and prevent accidental loss of valuable customer feedback. That said, we are working on a safer way to allow deletion — but it will require superadmin-level approval and maintain a full audit trail showing what was deleted, for maximum transparency and data integrity.

This feature is on our roadmap, but it will take a bit of time to roll this out.