Heya Sumo-lings!

Samesh here, the founder of Spokk. Excited to meet you all!

Why I built Spokk?

It all started when I took my mom for a few routine tests at a large private hospital here in Sri Lanka. There were long waits, nurses forgetting basic stuff and a pretty horrendous overall experience.

I would never visit this hospital again, so I wanted to give them feedback. On every floor they had a wooden table with a bunch of printed papers that needed to be filled out by hand. The form was long and annoying and would probably get "lost" before it reaches the management.

This is the spark for Spokk because I was always fascinated with feedback but people make long annoying surveys (physical surveys, google forms, etc.) with no way to get a reply from the company. I wanted to build something short, simple with replies built in.

The first version of Spokk was born with the ability to collect core information in a short 15 second form. Once complete, I spoke to a few businesses to see what they think. Their initial impressions were positive but they were really keen in getting reviews for their business as well. I then understood that combining feedback and reviews was the winning formula.

Spokk, now, generates a unique review based on the feedback provided. This means the business gets feedback + reviews in a matter of seconds. The best part is, everything is easy-peasy for the customer to fill in as well!

Why post on AppSumo?

We ran our pilot in a 5 location spa here in Sri Lanka and we got overwhelmingly positive results. We decided, it's time to validate Spokk quickly, and at scale. What better way than AppSumo?

Finding a solid product market fit, getting feedback from our users, and giving people a solid user experience are our goals for this launch.

How many people are on our team?

It's just myself (full time) and my wife (part time) working on Spokk right now.

Next steps

Our main goal is to validate Spokk and find product-market fit. Once complete, we will look into raising our first round of investments. We bootstrapped Spokk up until now since we are not comfortable in raising funds until we are in a growth stage.

Upcoming features

Customer testimonials, reputation management and an innovative referrals system are just a few things that we have planned!

Update on the Agency (whitelabel) plan

Some of your might be keen on reselling Spokk. We will be launching our Agency plan soon. More information here - spokk.io/agency-plan

Have questions, feedback or just wanna say "hey"? Reach me at samesh@spokk.io

Cheers!

Samesh

Spokk

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