Because I purchased today 4/12/22 and on my https://app.spott.ai/interactions page it says it will expire 4/12/23.
Also, just to be clear about the rollovers, I am given 1500 interactions. If I use 1000 interactions this month 500 will rollover, so I'll have 2000 the next month?
Thank you
Founder Team
aqeel7
May 15, 2024
A: Hello Peter,
Aqeel from Spott here!
The total number of interactions will keep on accumulating for 12 months. But, after a year, all unused interactions will be expired and your account interaction balance would be reset. And, the same procedure remains for next years for a lifetime.
Feel free to let us know if you have any further questions.
Q: I used to love Spott, until they disappeared from the face of Earth.
I've posted several support tickers and gotten no response at all. I had a project with several spotts that I used frequently and now they are all gone. Interactions says I've consumed them all for March 2022 and it's not even march yet. What is going on? Is anybody there???? How can AppSumo continue to sell this deal if this people are gone?
Founder Team
aqeel7
May 15, 2024
A: Hello Ricardo,
Aqeel from Spott here!
First of all apologies for the late response and also the inconvenience caused for not hearing back from us. At the time you posted the question, we had an incident with interactions logic which possibly confused you as well similar to a few other valuable customers. In case you are still having some issues with the use of our product or any general...
Q: How do we purchase more interactive videos?
5 interactive videos is not enough.
Hendrik_Spott
May 15, 2024A: Hey Renee
It's 5 videos per code
So if you stack codes you also stack video's
Greets
Share Spott Kickstarter Plan
Q: Is this kickstarter plan annual or ltd?
Because I purchased today 4/12/22 and on my https://app.spott.ai/interactions page it says it will expire 4/12/23.
Also, just to be clear about the rollovers, I am given 1500 interactions. If I use 1000 interactions this month 500 will rollover, so I'll have 2000 the next month?
Thank you
aqeel7
May 15, 2024A: Hello Peter,
Aqeel from Spott here!
The total number of interactions will keep on accumulating for 12 months. But, after a year, all unused interactions will be expired and your account interaction balance would be reset. And, the same procedure remains for next years for a lifetime.
Feel free to let us know if you have any further questions.
Happy to help,
Team Spott
Share Spott Kickstarter Plan
Q: Hi, What is the limit of creating sub-accounts?
Thank you for a great product.
aqeel7
May 15, 2024A: Hi Adam,
Thank you for considering Spott!
The number of sub-accounts you can create is not applicable so you can create as many as you like.
Let me know if you have any questions!
Happy to help,
Team Spott
Share Spott Kickstarter Plan
Q: I used to love Spott, until they disappeared from the face of Earth.
I've posted several support tickers and gotten no response at all. I had a project with several spotts that I used frequently and now they are all gone. Interactions says I've consumed them all for March 2022 and it's not even march yet. What is going on? Is anybody there???? How can AppSumo continue to sell this deal if this people are gone?
aqeel7
May 15, 2024A: Hello Ricardo,
Aqeel from Spott here!
First of all apologies for the late response and also the inconvenience caused for not hearing back from us. At the time you posted the question, we had an incident with interactions logic which possibly confused you as well similar to a few other valuable customers. In case you are still having some issues with the use of our product or any general...
Share Spott Kickstarter Plan
Q: Why do I see a prompt to upgrade when I navigate to Automation > + Feed?
I want to bring my Shopify products into Spott & the plan features state: "Unlimited interactive catalogues".
Please advise.
Hendrik_Spott
May 15, 2024A: Hi There
Hendrik form Spott here.
You have unlimited access to catalogues,images and videos.
However product are not part of that.
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