Q: Why has my lifetime deal disappeared? Lifetime Deal Account Issue - Need Immediate Assistance
Dear Stacky Support Team,
I'd to resolve an urgent account issue regarding my Stacky lifetime deal purchase.
I purchased the Stacky lifetime deal during your initial launch. My account is currently showing as free-tier instead of lifetime access. I have purchase receipts as proof of transaction. Previous support attempts have gone unanswered.
I need to provide my purchase documentation to verify my lifetime deal status and restore my account privileges immediately. Could you please provide a direct email address where I can send my purchase receipts for verification? I would appreciate prompt attention to this matter as I've been unable to access my paid features.
Could you please add an email you guys actually attend to for me to send proof to?
Rachit_Stackby
Aug 20, 2025A: It's already fixed now. Please check.