Q: $99 for a "Free" Plan? Terms of Mapping Not Honored. Why am I unable post a review?
I paid $99 for a Lifetime Deal. Now, Startups.com has restructured, creating a $49/mo "Pro" tier for live sessions while dumping early adopters into a devalued "legacy" silo that is their free offerings.
The "exclusive" masterclasses are now free on YouTube/web, and the live workshops — the core value sold on AppSumo — are paywalled. The original deal terms explicitly stated: "If Plan name changes, deal will be mapped to the new Plan name." Instead of honoring this, they’ve used the "Pro" label to bypass obligations to early supporters.
Paying $99 for access that is now effectively public is a classic bait-and-switch. This "feature stripping" is a total disregard for the community that funded their growth. Please advise, will Startups.com honor the "mapping" promise with Pro access or continue burning brand image?
Brian_Startups
Edited May 21, 2026A: Thanks for pushing on this. Going back to the original AppSumo listing, you're right that the live workshops and weekly live sessions were core to what you bought, and we didn't carry that through cleanly when we built out the Pro tier.
So here's the fix. LTD holders from the AppSumo deal now get access to the live workshop programming and live sessions. No charge, no upsell. You'll see it reflected in your account next week. If anything isn't showing up by 5/21/2026, reply here or email [email protected] and we'll sort it directly.
On the public content point: we do put some educational material on YouTube and the public site to reach founders earlier in their journey. That doesn't reduce what's inside the platform for you, but we hear why it can feel like overlap. The live programming and the deeper member layer are where the real value continues to sit.
We're a founder team, and we appreciate you holding us to the deal you actually bought instead of just walking. Early AppSumo supporters helped get this platform off the ground, and we want to keep that deal intact as the platform grows.
Appreciate your accountability in honoring the original terms. It takes real leadership for a founder team to spot a system change that left early supporters behind and pivot to fix it. Bringing AppSumo community of engaged entrepreneurs back into live sessions will boost the energy and growth of those calls and is big win for all of us. Will watch for the AC updates & cheers to growing together!