A: Thank you for reaching out. We sincerely apologize for the access issues you've experienced, which is understandably frustrating.

First and foremost, we want to assure you that Steve AI is actively running, developing, and expanding. To address your question directly: No, the product is definitely not out of service. In fact, 2025 has been a year of significant growth and innovation for us.

Recent & Upcoming Innovations
We are continuously enhancing the platform to provide more powerful and creative tools for our users. Key developments include:

The Launch of Steve AI 3.0: Earlier this year, we introduced Steve AI 3.0, a major upgrade focused on faster video creation, smarter AI that understands context, and much higher visual quality. This update empowers creators to build "faceless" content and monetize their channels more efficiently.

Extraordinary Features on the Horizon: Our development roadmap is robust. We are actively working on releasing new capabilities like Gen AI Motion (to make AI videos more lifelike), Pre-Generation Customization for greater creative control, and advanced Narration & Visual Track Control.

You can read more about our vision for the future of faceless content creation in our official announcement.

Addressing Your Access Issue
We acknowledge that some users have encountered login problems or redirects, as mentioned in various user reviews. While our main platform is operational, technical glitches can occur.

Here are the best steps to regain access to your account:

Clear Browser Cache & Cookies: This is the most effective first step. Old cached data can cause redirect loops or login failures.

Try a Different Browser or Device: Please attempt to log in using an incognito/private browsing window, a different web browser (e.g., Chrome, Firefox, Edge), or another device to rule out local issues.

Reset Your Password: Use the "Forgot Password" function on the login page. This can reset any session-related problems.

Contact Support Directly: If the steps above don't work, please contact our support team at support@steve.ai. To help them resolve your case quickly, include:

The email associated with your account.

A clear description of the issue (e.g., "redirected to registration page when trying to log in").

Any error messages you see (screenshots are very helpful).

The steps you have already tried (clearing cache, etc.).

Moving Forward with Steve AI
Our mission is to democratize video creation and provide a reliable, cutting-edge tool for creators, marketers, and businesses. We are here for the long term and are committed to resolving technical hurdles our users face.

We hope this information clarifies our active status and provides a clear path to restore your access. We look forward to seeing you back on the platform and exploring the new creative possibilities together.

Best regards,
The Steve AI Team