dilonthegoPLUS
Oct 14, 2025
Q: Double Transactions
Hello,
Today, I wanted to conduct research using O3 DEEP RESEARCH, GROK 4, and GEMINI 2.5 PREVIEW. Although I only sent the request once, the system sent the same request twice, costing me over 31,000 credits. What is the problem, and is it possible to have the extra credits deducted from my account returned to me?
Have a nice day!
Founder Team
Maximiliano_Pulido
Oct 31, 2025A: Thank you for letting us know about this issue. To review your case in detail, please send us an email at hello@straico.com. This will allow us to check your transactions and see what might have happened.
We’ll be happy to assist you further!
Share
Helpful?
Log in to join the conversation
dilonthegoPLUS
I sent the relevant e-mail.