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Member since: Jun 2023Deals bought: 43
3 stars
3 stars
Posted: Jun 13, 2024

3 tacos so far, because it seems the browsing does not work properly and lack of support channel

I think this is a product with real promise, but I have knocked off two tacos from their review score for the following reasons.

1 - Their web browsing does not work properly. I compared the outputs between Native GPT4 and their GPT4 with web browsing enabled and they were not even close. Native GPT4 was so much better.

2 - No ability to contact support through their help center! I had to find an email from here in the Appsumo questions to be able to send them my findings.

Happy to revise this review as each of the above points gets addressed.

Founder Team
Arturo_Straico

Arturo_Straico

Jun 13, 2024

Hi TheOnlySalmon,

Thank you for your detailed review and for highlighting the areas that need improvement. We deeply apologize for the inconvenience you experienced with web browsing. We've identified the cause of the issue and have resolved it.

Regarding support, while our email hello@straico.com does handle technical issues, we also have a Discord community with several channels, including one dedicated to bug reporting. Often, either our team or the community can provide assistance and report technical issues more swiftly. You are welcome to join us at https://discord.com/invite/hMyyJwyJXF

We appreciate your constructive feedback and are committed to improving Straico. If there's anything else we can do to help, please don't hesitate to ask.

Thank you again for your valuable input.

Best regards,
The Straico Team

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