High Coin Consumption, Depletes Fast
The complaints of high coin consumption are true. I've had multiple questions take over 500-1000's of coins. I have multiple AI services using GPT-4 and Claude Opus, and none of them use/charge this many coins/credits/tokens for the same tasks, with similar results. These tasks aren't even complex so don't understand the justification. Somethings not right, either the service overcharges per query, or 40000 coins isn't actually a large amount but disguised as such. This makes the service unusable for how fast the coins deplete without having to constantly refill, and will probably end up refunding. Again, I'm not asking complex questions or complex tasks.
Arturo_Straico
Jun 21, 2024Dear kohdify,
Thank you for sharing your feedback about your recent experience with Straico. We sincerely apologize for the issues you've faced concerning high coin consumption.
We understand that coin usage is a significant concern, and we've been actively working on adjustments to address this. The number of coins used depends on various factors, including the length of prompts, answers, conversations, and file attachments. Longer conversations naturally consume more coins.
To help mitigate this, we have developed settings for word cap limits that can prevent excessive and accidental coin usage. We genuinely want to assist you and improve your experience with Straico.
Please feel free to reach out to us at hello@straico.com for further support. We're here to help and ensure you have a satisfactory experience with our service.
Best regards,
Arturo - Straico