Streann Studio Questions

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Q: Upset

How do I setup Facebook streaming it is not working and I have watch all you promo videos nothing is a tutorial

HiredInMichigan.orgPLUSEdited Mar 30, 2025
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Founder Team
Gio_StreannMediaInc.

Gio_StreannMediaInc.

Apr 2, 2025

A: Hey there! If you're having issues conecting your Facebook account, you can always go live to Facebook using the the RTMP link. Watch our Youtube video of RTMP to see how it's done. Don't forget to go live to your channel with Pay-Per-View too!

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Q: Training Training

We are leaving Belive TV and Yard. We want to use this platform but we need one on one training. Do you offer training support?

HiredInMichigan.orgPLUSEdited Feb 19, 2025
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Founder Team
Gio_StreannMediaInc.

Gio_StreannMediaInc.

Apr 2, 2025

A: Yes, of course! Send us an email at Studio@streann.com

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Q: Is the my channel app not actually included?

Tier 3 says you get a My Channel App.

But in the interface, it's asking me to pay an additional $99, $199, or $499 PER MONTH to get the app

Am I to understand that the tier 3 does only includes the browser streaming channel?

c17jingPLUSFeb 10, 2025
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Founder Team
Gio_StreannMediaInc.

Gio_StreannMediaInc.

Apr 2, 2025

A: Tier 3 includes the web browser streaming channel.

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Q: I have contacted studio@streann.com multiple times I have not gotten any response regarding my purchase.

I purchased this plan under another name Live2.Social and lost access when your company change the name I purchased on app sumo lifetime i then re-purchased your top-tier lifetime plan when I seen your new name Streann Studio with the same features Plus. Someone from your company emailed me and told me they would fix the problem and I was refunded the new purchase because I had already owned the original purchase lifetime plan additionally I was asked to removed my original review which I did and added the one that's currently here now. Only to find out once again I had no access or possibly a free plan that allows me to do nothing. I've sent multiple emails since then and still nothing has changed I'm only asking for access to my purchase

1SamDigitalJan 28, 2025
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Founder Team
Gio_StreannMediaInc.

Gio_StreannMediaInc.

Apr 2, 2025

A: Hi there, sorry to hear this. Send us an email directly at studio@streann.com that is the best way to reach our team 24/7

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Q: Can I use Streann Studio to record a video podcast with guests without going live?

Hello - can I use Streann to record a podcast with guests without going live?

I want to use Streann to produce and create video content without going live for now, especially since I am still trying to learn how to use the platform.

Thanks.

slbsellshomesPLUSJan 26, 2025
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Founder Team
Gio_StreannMediaInc.

Gio_StreannMediaInc.

Apr 2, 2025

A: Hey @slbsellshomes, yes you can! If you click "go live" and don't select any destinations, your video podcast will save a as a local recording for your eyes only!

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