I purchased this plan under another name Live2.Social and lost access when your company change the name I purchased on app sumo lifetime i then re-purchased your top-tier lifetime plan when I seen your new name Streann Studio with the same features Plus. Someone from your company emailed me and told me they would fix the problem and I was refunded the new purchase because I had already owned the original purchase lifetime plan additionally I was asked to removed my original review which I did and added the one that's currently here now. Only to find out once again I had no access or possibly a free plan that allows me to do nothing. I've sent multiple emails since then and still nothing has changed I'm only asking for access to my purchase