I am reaching out to report an issue with the commission fee for my Tier 3 license.

I noticed that the commission fee for Pay-Per-View (PPV) is being charged at 20%, whereas it should only be 10% according to the terms for Tier 3.

My account registered with Streann Studio is: Bikebuffet@gmail.com

I have already reported this issue via email, but I have not received any response yet. Could you please look into this matter and correct the commission fee for my account?

I would greatly appreciate your prompt attention to this matter and any updates you can provide.