I purchased Tier 2 of the platform in preparation for an upcoming project, expecting it to meet my advanced requirements. Initially, after activating the plan, the service worked as advertised, and Tier 2 features were accessible during the few test runs I conducted. However, when I logged in recently, I discovered that my account had inexplicably reverted to the free plan, stripping me of the features I had paid for.

To address this, I contacted customer support via email. Fortunately, customer support eventually resolved my issue. The platform shows significant promise, with numerous updates and performance improvements implemented since my initial purchase. It is user-friendly, with a minimal learning curve, making it highly accessible and efficient to use.