Subly currently feels abandoned or unsupported.

I reported a bug through their website but received no response. I then tried contacting them by email, but the message bounced back and could not be delivered.

For more than a week, all email notifications from Subly have been arriving with broken or unusual formatting, and important notification details are missing from the messages.

At this point, support is not responding through the website, and their support email appears to be inactive or broken.

This is extremely frustrating for a lifetime deal, especially when the issue affects a core function of the platform and there is no reliable way to get help.

Update: after a week, the bug seems to be fixed. no emails or communication came from the subly support to explain what happened. I changed the rating to 3 taccos because the email notifications are working now.