collectifweb

Verified purchaser

Deals bought: 92Member since: Nov 2017
3 stars
3 stars
Jan 31, 2022

Close to be perfect, so close

When I found out about Suitedash, I was impressed. It was 2 years ago.
CRM, invoicing/estimates/contracts/, workflow automation, customer portal, everything looked awesome.
Suitedash says they want to help teams and companies. I love it but i wonder if it's really true.

When I bought the deal on 2020, I quickly found out that there were features missing.
I mean, essential features that every companies need...
No time reports on project? No reports at all? (sales, time spent on projects, expenses...)
How can I pay my employees without it?

No budget tab on project? I know we can make a custom field, but why isn't it included as a tab, with time reports, like every project management app does?

It's been 2 years I'm waiting for those features, displayed on the roadmap.
2 years those features are reported.
They, instead, worked on features that AREN'T essential. Like LMS? Seriously?
How is that essential for a company to offer LMS through that app?

I truly truly hope they will get to it soon. I'm lacking of patience right now and am looking to switch on Plutio instead.

Founder Team
Mike_SuiteDash

Mike_SuiteDash

May 9, 2024

Hi collectifweb,

Thanks for the kind words!!

What I'm hearing is that SuiteDash is nearly perfect, and there are just a few small items that you specifically don't want to live without.

The items you mention are indeed good ones - and yes, they are in our plans.

I hope you have added your feedback & support on https://vote.suitedash.com as that's the correct place to have your voice heard. We are a Community driven platform - we pay close attention to this feedback.

You should know that LMS, which you mention, was a MAJOR request from the Community, and the support for that feature from the Community was LOUD - so much so that it became almost comical at how many times I answered the question "When is LMS coming?" and when the LMS was live, we immediately saw a huge amount of usage in that feature.

I say this to point out that everyone has a feature set that they think is essential, and that can be different for everyone - and no one is wrong - everyone is right! YOU are RIGHT!

Remember we are building a platform that is 10x what others have to build - that presents challenges and forces us to prioritize based on Community feedback. We deploy our resources to build in a logical order based on feedback from the Community.

I truly respect each and every entrepreneur out there, and would love to have a magic wand that made every feature that every person considered essential - but, that's not possible. The next best approach is to follow the priorities of the Community.

I hope you can understand our approach :)

Respectfully,

Mike

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