Verified purchaser
Having challenges
(1) It let me enter more users than my code allowed — but then would refuse to let ANY of them log in, and wouldn''t say why. Logins just failed. (2) When you log in, then leave it to do other things, then come back, the page you left is still onscreen, but is completely unresponsive. Apparently it times out the session, but doesn't display a message to that effect. Quitting the browser, then going back to the login screen and logging in restores interactivity. (3) I created a contact in the CRM. It wasn't displayed in the contact list, and I couldn't find it anywhwere. I tried to create the contact again, but it wouldn't save the contact. Scrolling through the long contact entry form, I found an error message that the "new" contact's email already existed in the CRM. (4) These are just a few examples of the frustrating idosyncracies.
Mike_SuiteDash
Feb 14, 2026Hi Bil_Fernandez,
Thank you for the feedback. Don't like hearing that you were frustrated, so sorry for that. It sounds like some of these issues could have been resolved quickly with a support ticket - our Help Team is there to help troubleshoot exactly these kinds of situations. Most of the experiences you describe we don't hear about much as many users are not experiencing the same.
Some of what you're describing may have other explanations, and some of it is valid feedback that we've noted. Where things aren't as clear as they should be, we'll work to make them clearer. Where there's friction, we'll smooth it out. We're always improving.
That said, the value of the platform is certainly much broader than a few initial challenges and friction (which we'll address). I hope one day, after evaluating the platform more deeply, you'll consider that it might be worth more than two tacos. That's our goal!
Thanks,
Mike