Verified purchaser
Suite Dash is a Game-Changing Software for Small Businesses
I am getting close to my one-year anniversary of being on App Sumo and in that year I have bought a lot of high-quality software for my small business. SuiteDash is the first software to absolutely blow me away. In the first 24 hours of purchasing Tier 1 I reviewed the software and tutorial videos and could not believe how customizable it is. My initial impression was that the founder had to be a software developer with extensive non-technical experience running a boots on the ground business. Funny enough Mike's email the day after my purchase confirmed this exact point. This software was built by an entrepreneur that also has a software development background. He built a highly customizable software that is applicable to 90%+ of all businesses. I am already devising a plan on how to use SuiteDash to replace software that I am paying hundreds of dollars a month for. I have two vacation rental businesses that are basically e-Commerce businesses. Since SuiteDash integrates with Pabbly Connect and Beds24 my Property Management System every time I get a new reservation, I will be able to use Pabbly to send reservation information into SuiteDash and create a new contact with email and phone number. I will be able to create drip marketing campaigns to send discount codes to my guests at intervals (1-month, 3-month, 6-month etc.) after their stay to try to get them to book again on my website. Mike likely knows nothing about running a vacation rental business yet he developed a software that is highly applicable. Phase II for me will be to develop a guest pre-check-in form that I can use to collect guest information prior to a stay. I will probably need to hire a developer to build an API connection between Beds24 and SuiteDash but once I do that hopefully I will be able to send this pre-check-in form to my guests immediately after a reservation so that they can answer questions regarding the plan for their stay and submit a picture of a government ID for me to verify their identity. The exciting thing is the SuiteDash roadmap mentions an AI Logic Engine which sounds like could be used to automate and verify information that my guests submit during the pre-check-in process. For example the AI Logic Engine should be able to verify that the guest name matches the name on the picture of their government issued ID that they are required to submit. It should also be able to verify that the ID is not expired etc. After they are verified I can use SuiteDash to create a guest app to send guests that has vital information to help them enjoy their stay. Hopefully in the future state once some of these AI features get launched I can build a knowledge base and use AI to automatically answer guest questions. The only negative about the platform for me is I find the File management system to be lacking. I was hoping to be able to use a scanner to send files into the software but I can't email files directly inside. I really hope in the future SuiteDash creates a file email I can use to scan and email files directly into the software. I have another App Sumo software that allows me to do this. But really hard to nitpick at a software that offers so much value in this LTD. Thank you for developing this amazing product and sharing it with small businesses at a price we can afford!