Verified purchaser
Upgrade my old subscription
I’ve been using SuiteDash for almost a year now, and overall it has been a good experience. I really like the mobile app feature, which many other platforms don’t offer, and the white-label option is a big plus for my business.
That said, there is definitely a learning curve when it comes to setting everything up. I used AI to help guide me through the process, which made it possible, but it still took me about three weeks to fully complete the setup.
The main issue I’m running into now is that I’m unable to upgrade my current account to the lifetime plan I recently purchased. From what I understand, this would require a complete rebuild of my system, which is very time-consuming and not ideal after investing so much effort into the original setup.
I feel like there should be a much easier solution. With today’s technology and how advanced the platform is, I would expect a simple upgrade path instead of having to start over from scratch.
If you have subscription keep in mind you may have to rebuild your entire account. I could be wrong about this and its a easy process.
Mike_SuiteDash
Feb 3, 2026Hi there,
Thank you for the kind words about the mobile app and white-label features - those are definitely things we're proud of! And congratulations on getting your setup completed - three weeks of focused effort to build out your business systems is an investment that will pay off for years to come.
On the upgrade issue - I want to be transparent. When we originally built SuiteDash, we didn't plan to be part of AppSumo, so our subscription system and the AppSumo LTD structure were built separately. The result is that we can't directly convert an active subscription account into an AppSumo LTD account - the underlying "this account is paid" validation systems are different.
That said, please reach out to our Help Team at help@suitedash.com and explain your situation. They may be able to help with strategies for migrating your configuration more efficiently, and can walk you through exactly what needs to be rebuilt versus what might be transferable. We want to make this as smooth as possible for you.
The good news is that once you're on the LTD, you're locked in for life - no more monthly fees, and you'll continue receiving every new feature we release, including all the exciting AI capabilities and Journeys we're rolling out this year. It's worth the effort to get there!
Thanks,
Mike