SupaPass Premium Website Builder Questions

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Q: Do you allow white labeling and sub-accounts for agencies?

Can we embed videos using DRM protection websites such as Publitio, using their HTML embed code?

KazunLKSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 15, 2024

A: Thanks for the great question! Yes, as an agency you can have a master account to control all of your clients’ sites and manage them from one dashboard (and your clients can also access their own site only).

We do also offer whitelabeling of the dashboard in our Partnerships Plans. Please contact us if you expect high-volume and want to receive high margins.

We make it easy for you to import YouTube videos. We don’t currently support other types of videos but are open to considering feature requests especially for Partners - just contact our support team!

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Q: It seems like the plan is kind of a mix of different plans (unlimited audience for example) even though its ...

pegged to the "Premium" one on your website.

What's missing from the Growth and Ultimate plans? We can't host the content on SupaPass or we can? Can we utilize the podcast network or Netflix-style curation that's listed on the website as the Growth plan?

Just trying to get a better picture of the limits and what's included as I am interested.

d36e8d08863e4d6eaa58837d2e66ed32PLUSSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 15, 2024

A: That’s great that you are interested, and thanks for taking the time to look into our plans in so much detail!

I’m excited to tell you that if you buy AppSumo tier 3-5, you’ll get unlimited audience members and unlimited content feeds so you’ll be able to use the podcast network and Netflix-style curation that’s listed normally as part of our Growth and Ultimate Plan.

You’re right, the main thing that you won’t get with Premium that you’ll get with the Growth Plan is content hosting. On Premium tier 3-5 you’ll be able to import as many podcast feeds, blog RSS feeds and YouTube videos as you’d like!

Really looking forward to working with you! ~Juliana

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Q: Are there other payment integrations - Paypal or others?

av1PLUSSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 14, 2024

A: Your SupaPass website connects directly with Stripe who handles all one-time-payments and subscriptions.

Yes, we make it really easy to connect instantly with your Stripe account and you can add a paywall and paid products within 60-seconds! You can see an example in the video.

We have chosen Stripe because it is the market-leading payment provider with the best user experience for your audience (on your mobile apps we support Apple and Google In-App-Purchase). We don’t currently support PayPal or other payment integrations, but are always considering others on our product roadmap.

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Q: Is the mobile included or is it an add on?

If it is an add on, how much is it?

KayJPLUSSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 15, 2024

A: Great that you’d like your own mobile app! It’s an add-on and we’re offering Sumo-lings up to 85% off our normal app pricing:

Upgrade to mobile apps for $150/month per app (Tier 1), $96/month per app (Tier 2–3), $50/month. per app (Tier 4–5)

You’ll get your own native iOS iPhone, iPad and native Android apps, and it’s easy to add that in just a few clicks from one dashboard to mirror everything that is already on your SupaPass-powered website.

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Q: Do you have a roadmap and any demo sites?

KazunLKSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 15, 2024

A: Yes, we have a very active product development roadmap and we release new features all the time. We choose what is next on the roadmap based on listening closely to feedback from our community of creators. We don’t publish a public roadmap to stay really agile and responsive at all times with our roadmap.

We have already built over 100 features and benefits which you can see here: https://www.supapass.com/pricing and our community can contact us any time in live chat with product suggestions.

We love how SupaPass has been called a “life-saver” by our community of creators and you can watch what they have to say and see case studies here: https://www.supapass.com/case-studies

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Q: What CDN do you use?

Thanks!

PUAVPLUSSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 14, 2024

A: Hi again!

We use Amazon Web Services Cloudfront. ~Juliana

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Q: do you include apps?

mobile apps?

danirogercSep 26, 2022
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Founder Team
Murray_SupaPass

Murray_SupaPass

May 15, 2024

A: Hi Danirogerc!

Thanks for your question! Yes with SupaPass you can upgrade your website to have your own native mobile app for iOS and Android devices, complete with all of your content, courses, and paywall.

We're also offering a huge discount of up to 85% off of our mobile apps' monthly and yearly plans to Summolings depending on what tier you have purchased through AppSumo. I hope this helps!

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Q: Hi, are all the fields translatable?

Is it a multilanguage tool?

Igor_PereiraSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 15, 2024

A: Hi again!

SupaPass websites and mobile apps support all languages and scripts. However, some of the framework is in English, so some system emails and other infrastructure will remain in English.

But the important things for you and your users can be in the language you set: your content, your landing pages, your products, etc. can be in any language and script.

Full Internationalization is on our product roadmap. ~Juliana

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Q: Hi, what's an audience member?

Also, could you please explain the mobile upgrade? Is it a one-time fee? Thanks.

Igor_PereiraSep 26, 2022
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Founder Team
Juliana_SupaPass

Juliana_SupaPass

May 15, 2024

A: Hi, Lilac_Marketing,

Thanks for your questions!

An audience member is one of your users who registers on your website within the login membership area.

You can easily upgrade your site into a mobile app from the same dashboard to manage everything in one place! We make it really easy and handle all of the app builds and app updates for you.

The app upgrade is a subscription but special for Sumolings is a massive discount up to 85% discount per app.

Let us know if you'd like to speak to our sales team about an app upgrade. ~Juliana

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