Q: Hello,
I would like to clarify whether this is suitable for my current setup.
1. Customers fill up the form and download into pdf for physical signing. 2. Customer require to sign and attach back the signed form to the portal. 3. The document is only consider complete after customer attached the signed form.
A: Hey there - Looks like my answer hasn't been posted.
In short: there is no straightforward way to do it, but you can plug an external tool like crove.app to Superdocu with our Zapier integration to achieve what you want.
Q: Hello,
I have purchased Tier 2 but have had no time to activate yet.
However, I still do have some questions, i.e:
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
2) We cannot see your public roadmap, is there any? How solid is your team and are you working on new features?
3) When logics will be introduced in forms?
4)There is another deal here called parallel, which looks very similar to SuperDocu. What's your opinion on this?
Thanks for your questions, that I will try to answer below.
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
👉 As of now, this is not possible. And I am not sure it is a...
Q: Asking here because I haven't had a response from Superdocu support.
I'm supposed to be on the Appsumo Tier 2 plan but when I clicked signup to Superdocu I get asked to sign up to either the basic 79EUR or Pro 199EUR plan. Pretty sure that's not supposed to happen with an Appsumo deal.
I think this may have happened because I clicked the Activate button, entered the email address above, got interrupted and didn't click the Signup button until about 10 hours later. Is it possible to reverse the activation so I can try again?
Or can Superdocu set my membership to Tier 2 in the deal as it should be?
Q: Is this coming back?
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Q: I wish you guys are back for this black friday :(
Marwann_Superdocu
May 14, 2024A: Hey Jomello!
That's pleasant to hear, but we're indeed not back, unfortunately. We focus on improving the platform as of now, and might come back some day!
In the meantime, we wish you a happy shopping!
Share Superdocu
Q: Hello, I would like to clarify whether this is suitable for my current setup.
1. Customers fill up the form and download into pdf for physical signing.
2. Customer require to sign and attach back the signed form to the portal.
3. The document is only consider complete after customer attached the signed form.
Marwann_Superdocu
May 14, 2024A: Hey there - Looks like my answer hasn't been posted.
In short: there is no straightforward way to do it, but you can plug an external tool like crove.app to Superdocu with our Zapier integration to achieve what you want.
Best,
Marwann
Share Superdocu
Q: Hello, I have purchased Tier 2 but have had no time to activate yet.
However, I still do have some questions, i.e:
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
2) We cannot see your public roadmap, is there any? How solid is your team and are you working on new features?
3) When logics will be introduced in forms?
4)There is another deal here called parallel, which looks very similar to SuperDocu. What's your opinion on this?
Thanks
Marwann_Superdocu
May 14, 2024A: Hi dp96!
Thanks for your questions, that I will try to answer below.
1) Can I create documents (for instance contacts and or engagement letters) and sent them to each client via SuperDocu? I do not want to upload documents prepared somewhere else. To give you an idea, can we achieve something similar to what Clio Grow offers?
👉 As of now, this is not possible. And I am not sure it is a...
Share Superdocu
Q: Asking here because I haven't had a response from Superdocu support.
I'm supposed to be on the Appsumo Tier 2 plan but when I clicked signup to Superdocu I get asked to sign up to either the basic 79EUR or Pro 199EUR plan. Pretty sure that's not supposed to happen with an Appsumo deal.
I think this may have happened because I clicked the Activate button, entered the email address above, got interrupted and didn't click the Signup button until about 10 hours later.
Is it possible to reverse the activation so I can try again?
Or can Superdocu set my membership to Tier 2 in the deal as it should be?
Marwann_Superdocu
May 14, 2024A: Hi Julian,
Thanks for following-up here! As we are on holidays until August 10th, our response times have been slower than usual. So sorry about that.
I have checked your account and made sure it was reconciled with your license. You can go ahead with your registration now :)
Best,
Marwann
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