Q: I have tried sending my portal link out for some potential clients and after the initial page, it ...

automatically re-routes to a "Magic Link" page that continues to place you back onto the magic link page without actually moving you forward with the workflow.

Haven't ran into this issue before until today.

Any workaround on this?

vicinsuresJun 20, 2022
Founder Team
Marwann_Superdocu

Marwann_Superdocu

May 14, 2024

A: Hello there,

So sorry, I somehow missed that message!

Please reach out to us on support@superdocu.com or using the chat on the bottom right of our website and share the portal URL with us, so that we can investigate further together!

Thank you and apologies for the trouble,

Marwann

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Posted: Jun 21, 2022

Hey there vicinsures!

Has someone helped you out yet? If not, I'd be more than happy to ping our Superdocu Partners on your behalf regarding this issue!

Please let me know if so!

Eddy