SUPERMACHINE Reviews

I really hoped that this company would have integrity and listen to their LTD early supporters. Nope. So saddened. They are still using their Gem system that blocks LTD users, and we are stuck with our useless credits. All the features (even the "new" Supermachine NextGen) are virtually worthless. Image upload doesn't work, outputs are subpar, and accurate wording is nonexistent except with only generator. So, again, the LTD community was abandoned and forsaken. Companies that operate like this, without the slightest integrity, cannot remain long.

I got a lifetime plan and all the sudden you introduce many new, and far better image models than what's we have been using, under new plan so called Premium, and myso called lifetime plan is now useless, unless i pay more credits (GEMs as you call it). Why? Again, another dissapointed deal. I am done here, bye bye.

I originally left a 1-star review because most of what’s included in the lifetime deal felt unusable for real work. I updated my rating to 2 stars after you added Supermachine Next Gen, because that was a meaningful improvement and I want my review to reflect progress when it happens.

Why I update my reviews (and why that’s normal)

Rex, you criticized me for making multiple edits and implied that isn’t “normal.” I strongly disagree. Updating a review when a developer fixes issues is exactly what a fair reviewer should do. Most people leave a rating and never revisit it—I do the opposite: I adjust the rating when the product changes. In fact, you missed that I raised the rating from 1 to 2 specifically because you added Next Gen and I gave you credit for it.

What’s working

Right now, only two models feel consistently usable without heavy workarounds:

Supermachine Dream

Supermachine Next Gen

These can produce decent results “out of the gate,” which matters because most customers don’t want to become prompt engineers just to get a clean image.

What’s not working (and why this is still 2 stars)

Everything else included in the lifetime deal is still not competitive in quality. The recurring issues include:

frequent anatomy/hand errors (the “Freddy Krueger hands” problem)

incorrect digits / morphing

muted or flat color

a “soulless” / overly artificial look

requiring excessive negative prompting just to avoid basic mistakes

For a $400 lifetime deal, the gap between what’s promised and what’s consistently usable is still too large.

About “promoting other companies”

I’m not trying to promote anyone. When I reference other tools or what’s possible elsewhere, it’s not advertising—it’s benchmarking. Customers compare products. That’s normal. The point is to show what current quality and update cadence looks like in today’s market, and what users reasonably expect from a paid platform.

The core request: add modern open-source models

I understand the argument that you can’t include every expensive proprietary model forever—that’s fair. But what I don’t understand is why you haven’t added strong open-source, permissively licensed models (for example, Apache 2.0-licensed options such as Qwen Image Edit, HiDream, Dream Omni 2, and Z-Wave, among others).

These models (and their optimized/quantized variants) are already usable on consumer GPUs. If they can run locally for many users, it’s reasonable for customers to ask why a paid platform isn’t keeping pace—especially when the lifetime deal is positioned as long-term value.

What I want to see

If you want higher ratings and better retention from LTD buyers, here’s the path:

add stronger modern models (especially permissive open-source options)

improve default quality so results don’t require heavy negative prompting

publish a clear roadmap for model updates

actively incorporate recurring customer feedback instead of dismissing it

Bottom line

I updated to 2 stars because Next Gen was a real step forward, and I gave you credit for that. I will not move this to 3–5 stars unless the overall lifetime offering improves substantially and the model lineup becomes consistently usable beyond just two models.

If you implement this feedback and meaningfully modernize the lifetime deal, I’ll revisit the rating again—upward—because that’s how I review: based on improvements and results.

I can only support the negative comments regarding the value of the lifetime deal, which is of course not an appsumo problem.
For us lifetime deal users, there is not much left on supermachine.

The latest quality models were removed (StableDiffusion 3.5 Large for example), higher resolution outputs were removed (Flux, Shuttle Diffusion and so on) - all without any announcement.
Last but not least the always recommended "Supermachine next Gen" is absolutely the worst I have ever seen. A blurry mess with nearly no variation between seeds and for that already criticized on Huggingface, but now even with lower resolution at supermachine.art after a few days of introduction.

So is it scam now? judge by yourself ;)

I've been working with Supermachine for quite some time now, and while I've noticed that many users feel scammed, I believe there are important aspects worth discussing.

First and foremost, it's clear that Supermachine has a lot of potential, especially with its pricing structure. The GEM approach offers users good value—$50 can buy more than 55,000 Gems, which translates to the generation of thousands of photos and hundreds of videos. This pricing model is highly competitive.

However, I do believe that Supermachine needs to adopt a more sustainable approach to ensure long-term success and maintain user trust. Many early supporters of the startup feel overlooked, and it’s essential for the company to recognize and reward this loyalty. By developing modules that consistently deliver good results, Supermachine can create a win-win situation for both the company and its users.

Another area for improvement is the removal of obsolete modules. It’s vital for the platform to stay current and relevant, which means phasing out tools that no longer meet user needs or that don't perform well. This will help streamline the user experience and prevent frustration from using outdated features.

In conclusion, while there are valid concerns from the user community, my experience with Supermachine has generally been positive. If they can focus on sustainability, reward their early supporters, and refresh their offerings by removing outdated modules, they have the potential to thrive.