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How many training characters do you get for training with each of the AppSumo License Tiers up to plan 4?

Group

Software

Customer experience

Sub category

Customer support

Product tag

Chatbot

Product type

Best for

Freelancers

Small businesses

Alternative to

Intercom

Integrations

Gmail

Whatsapp

Operating system

Browser-based

Features

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade or downgrade between 3 license tiers

April 26, 2022

Partner Community Moderator

<h4 class=""><b>Support Board automates your customer support with AI-powered bots and a chat system optimized for conversational marketing.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
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<p>Support Board is a user-friendly platform that lets you <b>interact with your customers across multiple channels</b> and manage conversation threads.</p>

<p>You can&nbsp;<b>create standardized responses for common issues</b>, resolving customer problems in way less time.</p> 

<p>With<b> file uploads, text formatting, and over 3,000 emojis </b>to choose from, you can even craft personalized replies using the message editor.</p>

<p>You also have access to a multilingual knowledge base that helps your live agents support international customers.</p> 

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="supportboard-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/supportboard-1.jpg?optimizer=gif"
                alt="Live chat"
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<h5 class="" style="text-align: center; "><i>Support Board helps your live agents manage customer support interactions.</i></h5><p>Support Board connects customers with smart chatbots for immediate assistance—and hands control over to live agents when problems escalate.</p>

<p>The platform is also <b>loaded with more than 45 readymade templates</b>, which your chatbot can use to quickly reply to general questions.</p> 

<p>You’re also able to<b> program new questions and answers to train your bot</b>, allowing it to help customers with more advanced queries.</p>

<p>And just like a live agent, your chatbot can<b>&nbsp;send attachments, media, rich messages, and surveys</b> to deliver more information to customers.</p> 

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="supportboard-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/supportboard-2.jpg?optimizer=gif"
                alt="Smart chatbot"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/supportboard-2.jpg?width=495&optimizer=gif 450w,
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              aria-hidden="true"
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              data-icon="search-plus"
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              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
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                  fill="currentColor""
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<h5 class="" style="text-align: center; "><i>Train your chatbot to help customers with more advanced requests.</i></h5><p><b>Send pop-up messages, welcome messages, and follow-up messages</b> to push more people down the sales funnel.</p> 

<p>You’ll be able to <b>set up automations and triggers</b> using conditions like user type, location, and time, putting your bot to work 24/7.</p>

<p>Live agents can <b>access rich messages to create more engaging surveys</b> that onboard new customers in no time.</p>

<p>Plus, you can evaluate support scripts and team performance using reports that collect customer feedback after a live chat experience.</p>



<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
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        >
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                src="https://appsumo2-cdn.appsumo.com/media/stories/images/supportboard-3.jpg?optimizer=gif"
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<h5 class="" style="text-align: center; "><i>The agent ratings feature lets you track the performance of your customer support agents.</i></h5><p>Support Board lets you set up omnichannel support to send and reply to direct messages, text messages, emails, and support tickets.</p> 

<p>The tool can also<b> reply to messages sent from WhatsApp, Messenger, Telegram, and Slack </b>for added flexibility.</p> 

<p>It’s easy to assist international customers because the platform <b>has multilingual bots that support up to 32 languages</b>.</p> 

<p>Your chatbot can even<b> search for answers on Google and autocorrect misspelled text </b>to decrease your agents’ workload.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="supportboard-4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/supportboard-4.jpg?optimizer=gif"
                alt="Omnichannel support"
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                sizes="(min-width: 950px) 1045px, 100vw"
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                loading="lazy"
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            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
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              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
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                  fill="currentColor""
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        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Communicate with customers via social media, text message, and email. </i></h5><p>Providing excellent customer service shouldn’t leave you feeling burnt out. (<i>“But who gives support to Support?”</i>)</p>

<p>With Support Board, you can manage customer conversations across channels and leverage automated chatbots for a seamless customer service experience.</p>

<p>Solve more problems in less time.</p>

<p><b>Get lifetime access to Support Board today!</b></p>

Lead Generation

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Upgrade your customer support with chatbots powered by AI

Automate customer support with AI

Support Board is a comprehensive chat solution with chatbot capabilities that has received positive feedback for its extensive features, seamless integration, and responsive support. While some users have reported minor issues with documentation and support response time, the overall consensus is that Support Board is a solid buy for those seeking an AI-powered chatbot solution, as evidenced by its 4.5-star rating from 70 reviews. Additionally, with a 60-day money-back guarantee, it's definitely worth considering.

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