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Product details

Q: Display images from links?

Hi! I am intrigued, but on the fence. Can the chatbot show rich links or product images? Say If it was a bot on Apple's website, could it on request show a productphoto and link in the chat?

tom354Nov 29, 2024
Founder Team
Schiocco

Schiocco

Nov 30, 2024

A: Hi, yes it can do it. See https://board.support/docs/#rich-messages

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Posted: Nov 30, 2024

That is fantastic. So if there is a product "catalog" on the clients website, the bot can show that image from the url without "any" setup?

Cheers,
Tom

Founder
Posted: Dec 1, 2024

Unfortunately, it may not be automatic. To be sure it shows a product card you must add the specific question and answer, or you have to use function calling and write a code.