Q: Can AppSumo Plan 2 Be Used on Separate Domains with Different Agents?
Does the AppSumo Plan 2 license allow me to deploy Support Board on more than one domain, each with its own agent/chatbot, under the same license? Or would I need to purchase a separate license for each domain?
Additionally, if some of these domains belong to different projects but are managed under the same company, would that still require multiple licenses?
I’d appreciate your clarification on this so I can choose the most appropriate plan for our needs.
By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
Q: Can we buy more messages after we use up 200,000 per month ,, and what will be the cost?
Do you have higher plan ,,about 4 codes that gives like 1,000,000 messages per month
Schiocco
May 16, 2025A: Hi you will have to subscribe from Support Board for that. There are no AppSumo deals for that.
Regards
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Q: Can AppSumo Plan 2 Be Used on Separate Domains with Different Agents?
Does the AppSumo Plan 2 license allow me to deploy Support Board on more than one domain, each with its own agent/chatbot, under the same license? Or would I need to purchase a separate license for each domain?
Additionally, if some of these domains belong to different projects but are managed under the same company, would that still require multiple licenses?
I’d appreciate your clarification on this so I can choose the most appropriate plan for our needs.
Best regards,
Schiocco
May 15, 2025A: Hello!
By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
You...
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Q: send messages via make or other?
I wonder if it is possible to send messages via make or other to a client's Support Board API to Whatsap?
Schiocco
May 11, 2025A: Hi yes you can use our APIs, check https://board.support/docs/api/web
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Q: Tengo la opción de subir mi plan 2 al plan 4 en el periodo de los 60 días
si compro el plan 2 y veo que funciona como lo requiero, puedo subir (upgrade) al plan 4
y si pueden explicarme que version es la que estoy adquiriendo: PHP, WORDPRESS OR CLOUD?
Schiocco
May 11, 2025A: Hi you can upgrade your plan at any time ;) There is no time limit.
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Q: Premium support
What would be the premium support time for each code?
Schiocco
Edited May 9, 2025A: We usually reply in 12 hours. Max 24 hours Mon-Fri. On the weekend, it may take longer.
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