I bought SupportBoard since April 24 (and now Oct 24), I've just explored its features. At first, it will be 'quite intermediating' since 'the style' of the company is not much 'marketing extrovert' 😂 even though they provide full documents. (But yea, it is not super friendly and video on youtube could be longer). But, I compared many chatbot that have 'solid agent integrations' with 'AI' that I bought from AppSumo after this one. You will found that SupportBoard has lots of features far beyonds the new startups, such as integrations to Whatsapp, WP, Line!, SMS (Twillo), and many CRMs. (I hope they will support 'GoHighLevel' soon)

The downside may be document is too overwhelmed. and UI may not be the best. But after one night, I integrate AI with Line OA, Facebook Messenger, and it works! And the pricing is 'very friendly' They provide 'Bring Your Own Key' option. and also cloud message price is very generous compared to other providers.

I think, all you need to do is to have more education partners or have incentive with community contents. 'How to set chatbot' is an art. Agency model that provide training or might help you scale fast.

All the best!
❤️