SurFast Video Downloader Questions

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Q: Question about the Extension

I downloaded and installed the extension. I use Brave, which is built on Chromium, so the extension works just fine.

However, I noticed that you have to put your extensions library into developer mode in order to add the extension. No problem there.

But if I turn off developer mode, the extension goes away.

So do I have to keep my browser in developer mode permanently in order to use the extension? Or is there something I can do to enable it when not in developer mode?

aslkdfjPLUSJul 11, 2025
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Jul 11, 2025

A: Hello Aslkdfj, thanks for your question. I am sorry that you'll need to keep developer mode enabled to use the SurFast Video Download extension, as it can't be published in the Chrome Store for certain reasons. If you have any more questions, feel free to ask—I'm here to help!

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Q: How many videos can be downloaded?

How many videos can I download? Not at a time, but in general.

mediacPLUSJul 10, 2025
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Jul 11, 2025

A: Hello Mediac, you can download 3 videos in 720p in the free version. For the paid version, you can save unlimited videos. However, to ensure you are not blocked by sites like YouTube, don't download too many videos (1000 and more) at one time. Let me know if you have any more questions and I am happy to assist you. Thanks!

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Q: Vimeo Private Videos

Does this work with Vimeo private videos?

KathePLUSJul 10, 2025
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Jul 10, 2025

A: Hi Kathe,
Yes, SurFast Video Downloader can download private Vimeo videos. You can refer to this guide for details:https://www.nablamind.com/video-download/download-vimeo-private-video.html
Let me know if you have any questions. Thanks!

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Q: whop.com

may I download from Whop.com?

imran_coldicpPLUSJul 6, 2025
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Jul 7, 2025

A: Hi Imran,

Thank you for reaching out! The website you mentioned isn’t currently listed among our supported sites. Could you share the video link so we can verify it for you?

In the meantime, you can test it yourself by following these steps:

Open SurFast Video Downloader and navigate to the Private feature.
Paste the Whop video link. Sign in if prompted to access the video.
Click the yellow Download button to check if the video can be saved.
Please let us know how it goes or if you have further questions. You can also contact us at support@nablamind.com.

Best regards,

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Q: If I have two codes and only use one, can I save the other code for later use? Is there an expiry for the code?

missRPLUSJun 23, 2025
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Jun 23, 2025

A: Hello missR, Yes, you can use the license code whenever you want. Though you will see a notice to activate the software within 60 days from AppSumo, the license is actually valid for lifetime.
If you reinstall your computer or get a new one, you can also contact us to reset your license code. Don't need to worry about the activation issue.
Let me know if you have any more questions.

PS. You can also download and install the video downloader from our website to test it before making a purchase.

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