Can you please increase and bold the font sizes? There are lots of empty spaces yet, your font sizes are unreadable. Way too small. Very poor interface
A: Hello hnket, thanks very much for sharing your feedback. May I have your device information? Can you send us a screenshot of how SurFast Video Downloader looks like on your computer? You can send it to us via support@nablamind.com. This will be very important for us to improve. Thank you.
Q: I don't understand the meaning of this sentence: "You must redeem your code(s) within 60 days of purchase"
I don't understand the meaning of this sentence: "You must redeem your code(s) within 60 days of purchase"
That is, if I make a purchase on appsumo and receive a code. Can I only use this code within 60 days? After 60 days, will I no longer be able to use Surfast?
A: Hello, this note is from AppSumo and this may because the refund period is 60 days. You can redeem the license whenever you want. And by using the license code, you get the Pro version for lifetime. And we also allow you to reset and transfer the license code. I hope this will be helpful.
Q: FONT SIZES
Can you please increase and bold the font sizes? There are lots of empty spaces yet, your font sizes are unreadable. Way too small. Very poor interface
Charlene_SuperLogo
Oct 4, 2024A: Hello hnket, thanks very much for sharing your feedback. May I have your device information? Can you send us a screenshot of how SurFast Video Downloader looks like on your computer? You can send it to us via support@nablamind.com. This will be very important for us to improve. Thank you.
Q: If I buy the product, can I use it for life or will it have a limited time of use?
If I buy the product, can I use it for life or will it have a limited time of use?
Charlene_SuperLogo
Oct 2, 2024A: Hello, we are selling the lifetime plan here on AppSumo and you get permanent access to the Pro version.
Verified purchaser
This is amazing. Thank you very much
Q: Nếu mua sản phẩm thì tôi có thể sử dụng trọn đời hay sẽ bị giới hạn thời gian sử dụng?
Nếu mua sản phẩm thì tôi có thể sử dụng trọn đời hay sẽ bị giới hạn thời gian sử dụng?
Charlene_SuperLogo
Oct 2, 2024A: Hello, we are selling the lifetime plan here on AppSumo and you get permanent access to the Pro version.
Q: I don't understand the meaning of this sentence: "You must redeem your code(s) within 60 days of purchase"
I don't understand the meaning of this sentence: "You must redeem your code(s) within 60 days of purchase"
That is, if I make a purchase on appsumo and receive a code. Can I only use this code within 60 days? After 60 days, will I no longer be able to use Surfast?
Hope to receive your reply soon
Charlene_SuperLogo
Edited Oct 2, 2024A: Hello, this note is from AppSumo and this may because the refund period is 60 days. You can redeem the license whenever you want. And by using the license code, you get the Pro version for lifetime. And we also allow you to reset and transfer the license code. I hope this will be helpful.
Verified purchaser
No. It simply means that after purchasing the license you have to activate it within 60 days.
Verified purchaser
This is amazing. Thank you very much
Verified purchaser
Thank you
Q: Loom
Can it download loom videos?
Charlene_SuperLogo
Oct 1, 2024A: Hello, Loom videos are not supported yet. I have recorded the need and will consider to add it in the future version. Thanks!
Verified purchaser
it would be huge, thank you!